A-1 Rental Equipment & More

Car dolly for 4 hours the driver side brake light fell off less than two blocks away I put a screw in it to hold it on not paying attention to the light itself it started getting dark so I turn on the lights and the lights on the trailer did not come on I asked them what they were going to do about it and I was informed to go to U-Haul and I did not even get to use the trailer it stayed because I'm not going to pull the trailer in the dark with no lights the guy was very rude with me I would not recommend anybody to go there
1 7 years ago (31-05-2018)

Had a propane tank filled.. The tank wasnt completely empty and its weight was 21 lbs.. An empty weighs approx 17 lbs.. When i got home i realized that the tank they filled weighed 35.2 lbs.. The guy said he put 20 lbs of fuel in.. With my calculation there was approx 4 lbs of fuel left in the tank. This guy billed me $25 dollars for 20 lbs of fuel when it only took 16 lbs. His excuse everyone else doesn't fill the tank completely full. Thats true however a full exchange tank from walmart weighs 33.2 lbs for around $14.. He also asked if this would be cash or card, I replied card and he ever did tell me anything under $100 on a credit card carrys a $2.00 fee. I won't be back looks like these people are dishonest.
1 8 years ago (03-01-2018)

Agreed to reserve a wood chipper nearly 2 weeks ago from these folks. One was out on rental and the other was broken. They told me to wait for the "good one" so I did. I get there to pick it up and the thing is torn apart and am told to come back in 45 minutes. I get back and the machine clearly has not been maintained and will hardly take a 2" branch when they advertise it as a 7" machine. Anything over 2" just burned on the end indicating incredibly dull cutters. Thanks for wasting my time. Not even a courtesy heads up phone call. Very unprofessional. Their inventory quality has REALLY gone down hill over the years. Spend your money elsewhere on quality equipment.
1 8 years ago (22-09-2017)

The customer service at A-1 rental is beyond reproach! They are incredibly professional and provide quality equiptment. I own a lawn care business my edger quit working, so I had to rent one from A-1 on short notice. I got to the place about 10 minutes before they closed on a Saturday. I wasn't rushed and they took the time to answer any questions I had and made sure I knew how to use the equipment before I left. I also made the mistake of bringing my car instead of my truck and 2 of the guys there helped me try to get the edger in my car about 15 different ways until it finally fit. Overall I had a great experience and will definitely use them in the future.
5 8 years ago (25-05-2017)

My work rented a scissor jack for the day. When it arrived, we were not able to find a way to get it inside. I called A1 and Adam was very helpful in offering solutions, and even suggested he could send over his maintenance man. We took him up on that offer after we were still experiencing difficulties. MAY I SAY...... Stewart maneuvered the 20' Scissor Jack Lift with such grace, like a swan dancing on a glass-still pond. Thank you for all your help and the beauty you brought to us today. Cheers !
5 8 years ago (19-04-2017)