AAA Carolinas

I called before I came in and asked for the requirements on an International Driver's License. Upon arrival the lady had issues with the 2 different passport photos in which I presented. One picture was "too small" and the other didn't "look" recent enough because the picture didn't "look like" me, despite them being the passport photos accepted by various national embassies. Nasty attitude and very combative.
1 7 years ago (08-03-2018)

The Fayetteville Rep, were very rude & disrespectful. !!!!
1 7 years ago (10-05-2018)

Before you do anything here, get it in writing. After telling two agents where we were going, we got a travel money card and got half way around the world before being told the card wouldn't work in the country we were in. 12 days in a foreign country without our money. At least the manager here gave us a $60 silver AAA membership upon our furious return...all it cost me was a $2,100 vacation.
1 8 years ago (17-10-2017)

So helpful and quick.
5 8 years ago (02-11-2017)

Upon arrival I was told it would be about an hour wait for the service needed. The waiting room was quite cold and the other customers and I were joking about how cold it was in there. Then I was called out a hour and a half later and told I needed more work done. Because I had a workshop I needed to attend in the afternoon, I asked how long the additional work would take, and was told another hour. That would take me to 1:10, my workshop started at 2. I got a shuttle home so I could take care of my dog with the promise they would pick me up again. By 1:30 I was getting nervous and called. I was told the car was not quite ready and the shuttle would pick me up and take me to the workshop (not too far away). I stood out with my umbrella in pouring rain waiting for the shuttle to arrive. (I live about a mile and 1/4 from AAA) At 2:05 I called again to see if they forgot me. It was too late to make my workshop now. They said he was on his way and he did arrive in another 5 minutes, to which I now just went to pick my car up. It really screwed up my day. I understand about things taking longer than expected, but, since I made it clear I had to be somewhere at 2, I feel they should have acknowledged that it could be longer and let me make another apt. for another day. All and all both services done to my car that day took about 30 minutes longer than anticipated.
2 11 years ago (28-07-2014)