Active Auto Body

This is the best place to bring your BMW, mini or Volvo. Excellent work, good communication and very nice people. They know how to navigate the complexities of dealing with insurance companies and as the experts in their field, they know the best approach to fix your vehicle the right way. I will only use Active Auto Body!

Active was originally referred to me by BMW of Portland. If the dealership trusts them, that’s a good sign. I’ve since used them three times on different issues, and they’re always professional, timely, and reasonably priced, and I’ve been happy with the work done. What more could you want?

Service and repairs were well done. Able to fix fender without the cost of remplacement. Provided detailed estimates and was under estimation. Highly recommend.

Very friendly staff,informative. My tech took the time to show me what needed to be done to get my car fixed and also how to send photos to my insurance company. Auto body repair isn't anything I know about. I felt taken care of.

Rich and his team got my BMW M2 back to perfect condition after the front bumper was damaged from road debris. Not only that but the team was extremely easy to communicate with and Rich was always willing to put my mind at ease. They took care of my car like it was their own and they were happy to work with me to replace an OEM part with an upgrade “while we were in there.” I trust them completely; the entire experience was extremely positive!

A few years ago I was t-boned in my car on the way to the gas station. I had my car taken to Active Auto Body because my friend recommended them. When I got my car back, I didn’t even make it a block from the shop and it broke down because they had used the remainder of gas in my car was going to gas station when hit to the point I couldn’t even get to the nearest gas station. I had to have friends come and help me. When I called Active to tell them, they said they don’t move the cars a ton so it shouldn’t have used much gas. That isn’t the point. They said if anything further happened from them running my car out of gas to call them and again and we can discuss it further. Then once I got my car home, I noticed my drivers side mirror was still scratched and had not been fixed at all. It took them a few weeks to fix this. Then a few weeks in my driver side door stopped functioning. I couldn’t get in or out and had to get in and out in the passenger side until they fixed that a few weeks later. Overall, it was a great disappointment in professionalism and quality of repair.