American Medical Equipment

Great folks working at American Medical Equipment - Very Compassionate. Just to name a few: General manager - Akim ; Technician and Salesperson - Roman ; Customer Service - Tina. We needed replacement for power wheelchair - Tina arranged for technician - Roman to be of assistance. They offered to bring the equipment next day ; moreover while talking to the manager - Akim - He kindly agreed to bring two power wheelchairs, so my husband who is home bound would be able to make a choice. Roman came next day, made adjustments on the spot and left the chair to try it out during a few days. For reasons outside our control we had to return the power wheelchair after a few days. And guess what - no questions asked - all the money was reimbursed - even without charging delivery fee according to company policy. We will definitely contact American Medical Equipment if in need of any equipment, repair needs or supplies.
5 7 years ago (18-04-2018)

I called around to several shops looking for a chance to sit and try out lift recliners for my parents. This was the only store with multiple display models. They were friendly on the phone and even better in person. I have been pleased with their customer service.
5 7 years ago (06-03-2018)

Best selection of lift chairs in town. Great service.
5 6 years ago (15-05-2018)

Experienced and knowledgeable staff. Large showroom to check and try medical equipment.
5 6 years ago (10-05-2018)

These people are the epitome of bad faith business people. Bought a bedside commode for my father that was never used. Returned it a few weeks later still wrapped in plastic and they refused to allow the return, pointing out the sign on the desk spelling out their return policy. This was done in a rude manner. After some attempts to reason with them, I cut my losses and left and promised this review so others will be warned. Then I noticed their return policy on the receipt—which of course you’d never see unless you bought something from them. The list of items that are non returnable is probably longer than a list of items that can be returned.
1 7 years ago (16-01-2018)