Northern Pharmacy & Medical Equipment

There is a reason they have so many negative ratings.of late Their customer service used to be phenomenal now it like working with individuals who don't follow through at best and enjoy being obstinate and difficult at worse. They are malcoordinated, make up and change rules to cover their shortcomings and cause so much headache that even drs refuse to deal with them. Read the other negative reviews. Look at their explanation for why an item they sold was 4 times the price on Amazon -- they claim that the lower price on Amazon was for Prime Members -- Prime membership gives free two day delivery -- not cheaper prices as they claim. A negative review will happen to everyone -- but the number of negative review here speaks for itself.
1 6 years ago (22-05-2018)

I am amazed Northern Pharmacy is still in business after the terrible service I received. It started out fine but then I got the run around and finally I couldn't get Michelle Brooks to even return several voice mails. I left a detailed message to her manager Arron Sacko through the receptionist and still no call. I had to have the prescription sent to another Pharmacy and start all over. The hospital warned me of over complaints about Northern but I mistakenly went for convenience. A true frustrating waste of time.
1 7 years ago (26-04-2018)

I am a diabetic and times are hard rite now so i go in to buy a ten pack of syringes that at most stores are 3 to 4 dollars tops and they say 12.99. Thats crazy and the reason they say is so junkies stop buying them. So for one what abot people with diabetes and two what you want junkies to use dirty needles and pass around aid and hep. You guys are a joke. SMFH
1 6 years ago (27-05-2018)

Northern Pharmacy & Medical Equip does not take care of all of their customers like stated in previous reviews. I have been trying to get a Gel Foam mattress for over 1 week now. The call center staff very professional but always had to take a message because no one was ever available in the medical equip dept because they were always helping walk in customers, however never a call back. All customers should be important to this business. Medical records were not updated so staff in the call center could verfy my order. The only reason why I used this company for the past year is because it was recommended by a Rehab facility, I will be taking my bussiness to another company, I dont think Allison in the medical equip dept will notice that my order was never filled. The 1 star is for the call center staff.
1 7 years ago (20-02-2018)

This place is like heaven on earth. The people are super friendly and helpful. They also have awesome parties once a month to celebrate their customers. Everyone in the world should go there at least once in a lifetime even if you don't need anything from the pharmacy. It's a great place!
5 7 years ago (03-08-2017)