Bay View Homecare, Inc.

Its the small things that matter. I had a wonderful experience using Bay View Homecare for my medical equipment needs. The customer service ladies were patient, knowledgeable & easy to talk to. They worked with our physician to make sure everything we needed was in the home before my husband was discharged from the hospital. I would recommend Bay View Homecare to anyone in need of Oxygen or medical equipment.
5 7 years ago (16-03-2018)

Both my family and I have worked with Bayview on numerous occasions for various services and equipment. The staff has always been extremely pleasant, friendly and professional. The billing department has been particularly helpful with navigating through the maze of healthcare coverage. On occasion we have required home visit for equipment delivery and setup. The field staff simply could not be anymore professional, helpful and friendly. As an individual who works in the healthcare industry, it is a breathe of fresh air to deal with a company who treats the customers as if they are part of their family.
5 7 years ago (18-04-2018)

Bay View Homecare is a great, personal company that strives to accommodate everyone. The customer service representatives and respiratory therapist are very knowledgeable of the equipment and services Bay View provides. Ordering equipment through insurance can take 1-3 business days with the proper paperwork, where as other companies have quoted 2-3 weeks.
5 7 years ago (07-02-2018)

I just called and spoke with Nicole, I was very upset and sick. I was told that I didn't qualify for my insurance to cover the service. But when I asked subsequent questions about my options, she was very condescending and just repeated the same practiced script. I asked for self pay options and she was very rude. I was noticeably crying and upset and she lacked empathy. I don't understand how you are providing equipment to sick people and you lack empathy. I will continue to call around to pay self pay some where else.
1 7 years ago (14-08-2017)

worst people in the world very arrogant they know more the the doctors avoid these people if at all possible
1 7 years ago (26-07-2017)