American Sleep Medicine

After reading the reviews, I was apprehensive about going there. Since my doctor recommended them, I figured I would give it a try. They are wonderful! The NP is very caring and listens to what you are saying. The office staff is terrific and very accommodating. I needed to arrive at a later time for my study and they made the necessary arrangements, so I did not have to reschedule. I would highly recommend!

150 dollars????? that's how much they are trying to bill me for canceling my appointment. I gave them ample time to find a replacement which is all they will do.anyways. what is the 150 dollars about. I'm a hard working father of 3 kids and this is what I get? emergencies happen all the time in my home when dealing with kids and I have to be there for them

I was having a hard time just thinking about staying overnight in an unfamiliar place, I was very nervous and anxious. When I finally arrived for my study I automatically felt very calm when I met Raysa. She was the absolute best. She was friendly, caring and also made me feel very comfortable..

This place is a sham. They are overbooked and only care about selling CPap machines. I dont have a vehicle and am on too many meds to drive anyway and they've given me nothing but grief. I had a 10:30 phone appointment today but was told by the staff that the doctor only does the phone calls after his patients have left. It's now been 5 hours since I've talked to them. AVOID.

I have to say to try another sleep canter, there are a few in Delaware. Everything was great up until the second time I went there to sleep so that they could figure out the settings that I would need for my machine. Up until then, the were professional and courteous. Since then it has been 6 weeks and still no machine. I call the equipment company and they say they’ve never received the orders from ASM for my machine and have no idea who I am. I call ASM and Jennifer says “Oh we sent that, I have a confirmation” and “ I’ll send it again and I’ll send you a copy of the new confirmation” I still haven’t gotten that new confirmation and can only assume that my machine isn’t on order. 6 WEEKS! For a simple process of ordering my machine. Try somewhere else. ***Side note: Alicia in the office at ASM was awesome but she can only do so much when her coworkers fail.

I had a wonderful experience at the sleep study the staff Raysa Tejada and others really made my stay comfortable and they was alert at all times it's really important to take care of others. They made you feel comfortable and at ease it's not easy for someone to go somewhere else if fall asleep but I felt like I was home. I want to thank the staff while I was in there a cure for making me so comfortable. God bless and thank you so much.

Not a good experience at all. I would absolutely recommend going anywhere else. The staff was not informative. I had questions in regards to how everything worked and they could not provide adequate answers. I was told I needed a "consultation" before scheduling a sleep study. The consultation consisted of the doctor entering answers from an intake questionnaire into a computer. No discussion of any of my symptoms took place. He wore a stethoscope but never used it. No physical exam was preformed. I left with more questions than answers. I was charged a co-pay for this visit; something I was never told was going to happen until I was already at the office for my appointment. Phone calls to the doctor's office for additional information and eventually to ask for a refund due to the lousy service were never returned. I feel my experience was extremely bad in every way. I hope this review will help you avoid anything similar.

The staff here is great! It didn't take me long at all to get an appointment and be seen by the doctor. Both the doctor and staff addressed all of my concerns. The rooms for the actual sleep study are very clean and comfortable! I would definitely recommend American Sleep Medicine to anyone looking for a sleep study center. I give it 5 stars!

I don't think these people have any idea of what patient care means, especially their non-medical staff. I would avoid like the plague and go somewhere else.

Zero customer service or experience at this place. They do not call back as promised or say they did yet all phone records disavow their statements. Forget about showing up during the day, you will wait and wait and wait for someone to even come to the front desk in the lobby area. The doctor may be good at what he does but the rest need some major hospitality/customer service training.