Reviews
I am casino people, so I won't give a bad rating based on winning or losing. Like any casino there are winning and losing days. The buffet is pretty good and the atmosphere is like any casino. Loud and bright. It is not my casino of choice because there is one closer to me but we are in St. Charles we go here for a change. There is a nice trendy bar on the casino floor. It also features all the newest slots as well as your older favorites, located upstairs. Check it out, you will have fun.
4
7 years ago (09-05-2018)
Here working the registration for a state association's conference. Room is very nice but far away from conference center part of the building. Staff at hotel and conference center are great! Facility very nice for a conference of our association's size except for long walks everywhere. The distance between meeting rooms and hotel rooms was difficult for some of our older members. Really enjoyed the service at the three different restaurants I've eaten at but the serving sizes were very skimpy at the steakhouse for the price.
4
7 years ago (25-04-2018)
I went here to party with my dance group. We had a great time. We were at the bottle neck bar and another location within the casino on different nights. They were private events. I gambled a little and lost my little $40. It was all good. My friends went to a sandwich spot in the casino and said the sandwiches were pretty good.
5
7 years ago (31-05-2018)
This place is awesome, leave your debit card in the car haha. Update: I had a bad experience at the computerized roulette table. I put a $10 bet on the number 17 (like I always do when I play roulette) and it hit, but my bet disappeared right before it hit. I did not hit clear, I was sitting back in my seat. I talked to a manager, he got another manager, after a LOT of discussion between managers, the second manager told me that I was basically out of luck and there was nothing they could do. I was polite the whole time, but inside I was pretty upset. I thought there were cameras everywhere that could see that I made the bet and sat back. I felt like I was robbed. I will leave my review at 5 stars because I've always had good experiences here, but that was pretty bad. The machine actually malfunctioned again soon thereafter, so they told me to go to another machine, but I was still not compensated in any way.
5
7 years ago (28-05-2018)
Only visited the casino but the night was lucky for me. I played on a large variety of machines and enjoyed every minute of it up until I had to leave due to smoke inhalation issues. There were a lot of people but it wasn't too crowded and the staff were very attentive and helpful. Hard to recommend staying for long if you're sensitive to smoke as it's very strong even in the non-smoking areas.
4
7 years ago (28-04-2018)