Reviews
Our son and I ate at Ozzie's Burger Bar, amazing food! Onion rings are out of this world! It's not fast like Wendy's because this food is top notch!
We couldn't gamble as my 35 year old son didn't have his ID on him! But that's cool rules are rules!
The reason for only 4 stars is the order that greeted us as we came in...I'm hoping it was a one time deal as it was REALLY bad!
4
7 years ago (16-04-2018)
Great place to go have a good time with your friends and close to other attractions if your in the area on vacation or visiting friends or family. Lumiere hotel and the four seasons is right next to the casino which makes it easy to stay within walking distance to the casino and very short drive to the attractions and with a price of $120 a night on weekdays is what you will spend or even more in that area or down town so break out your apps for cheaper rates. The security is very good and has a wholesome safe atmosphere.
5
7 years ago (18-05-2018)
This is a beautiful hotel. We stayed two nights here. The rooms were spacious and clean. There was a cigarette odor in our non-smoking room but it seemed to dissipate when we turned the ac on. The bed was amazing. My only complaint is the staff. I have never received such poor customer service in all my life. There was no friendly greeting. No smiling faces. From check-in to the casino to the burger bar. I've never experienced such rudeness and unhelpfulness. There was one security guard at the casino that was polite and helpful. I really expected to have a better experience. I was starting to think that maybe people were just unfriendly in St. Louis. Apparently it was just here. We spent the next day at the Hollywood casino and it restored my faith in humanity. We won't be staying at Lumiere when we return in June. That bed though....
2
7 years ago (30-04-2018)
Probably a 3 star facility but gave 4 stars due to the location and the ease of getting there. The parking is very easy as well. The casino is just okay by todays standards. There are 2 hotels, one that is very upscale and the other is an old embassy suites. I have only stayed in the older one but I do like the setup and the rooms are above average.
4
7 years ago (12-05-2018)
The lobby was beautiful and the room was clean and well kept. Some parts of the hotel looked run down and my key card kept getting demagnetized but the staff was very friendly and accommodating. As for the Casino it was a typical casino. Had a mix of young and old patrons. We were there to celebrate a bachelorette party and we had a good time.
4
7 years ago (08-05-2018)