Apria Healthcare

Shut the doors, fire the help, close the call center ( its in Bumf**k Egypt) and start over! Patients have enough stress than to have to deal with rude, non-professional jerks that can't get it right
1 9 years ago (16-01-2018)

I am sorry that the rest of you had such a bad experience. I went there today at 4:00 pm and was treated respectfully and professionally. The worker and I got along very well.
5 9 years ago (12-01-2018)

Horrible company. They outsource everything to India and it is very apparent that the call center does not have access to payment records. In addition insurance is a very difficult subject to talk about with someone who's first language is not English. Had to waste my time trying to get a situation cleared up where a bill was paid and my insurance company had records that the bill was paid and the check cashed and the Apria billing dept kept calling me saying the bill wasn't paid. Every time I've had to deal with this company it is a waste of my time.
1 9 years ago (19-10-2017)

HORRIBLE, HORRIBLE, HORRIBLE medical equipment company. The service is horrible! My mother has yet to get her walker...it has now been six months since it was ordered! Please use another provider for your healthcare needs.
1 9 years ago (08-02-2018)

I'm sure if you are only dealing with them through insurance, they're fine because an insurance company won't allow them to over charge. But if you are a cash patient, they will overcharge you by double. We went from insurance to self pay and it's been a nightmare. They didn't explain how the switch worked so now we are out of hundreds of dollars. If someone had explained how the conversion worked, we would've gone somewhere else from the get go. Shame on us for not demanding answers.
1 10 years ago (22-02-2017)