Arbour Counseling Services, Allston

Came here September 2014 for partial hospitalization. All the staff we dealt with were on unpaid internships. It was 1 hour therapy, 1 hour schoolwork, 1 hour recreation, maybe another hour of therapy activities. I felt like we were there just to pass the time because we weren't considered stable enough to go back to school. They made us write gratitude lists and then we'd get treats in the end. That was nice. It just felt very routine. Didn't talk much to the other patients. We were all directed to talk under the supervision of the counselors. When you left they do a graduation which I think is sort of fake and awkward. It was a bit dull I would say. We were just there to pass the time.
2 8 years ago (24-05-2018)

Profoundly rude and unprofessional front desk workers combined with flaky therapist who said she would call me to schedule another appointment and then never got back to me. This place is an embarrassment!
1 8 years ago (26-03-2018)

I've been taking my son here for several years and have had a very good experience. His social worker, David W., is excellent. They are always caring and helpful at Arbour.
5 9 years ago (12-06-2017)

I went here for a day program twice. Most of the staff are extremely unhelpful and the program is designed to make you think about your problems without actually working on them. The patients were nice and helpful but helpful peer to peer discussions were often shut down. They are very good at working with school but not much else. For people looking to actually find help, I would recommend the day program at Bournewood hospital
2 10 years ago (05-11-2016)

5 some odd nurse practices complain they will tell u go see your primary care for meds , Stigma? Harm Reduction? Dph,where r u? 3 people found dead in their hospitals due to lack of staff members, meet the 6th pnp, she wants to know why r u being confrontational, as their calling the cops on the patient in the waiting room cause they can't meet everybody's needs like omg how dare u want to see a professional prescriber, where do u think u are a mental health facility? Since we put u on the drugs it's not really problem omg, that's the response. Nice? Will not admit accountability, need my family's lawyers number u know where to find me , when are pple going to get strong stick together time to occupy,Hello? Anyone? Oh I forgot!!! We need our psych meds,my bad
1 10 years ago (23-12-2016)