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Reviews, get directions and contact details for Arby's

Arby's
"Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads."
Address: 3553 8th St SW , Altoona 50009, IA, US
Phone: (515) 957-9556
State: IA
City: Altoona
Zip Code: 50009



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Reviews
Will never go here again!! Dirty, inattentive staff, subpar food. First hot sandwich, asked for no lettuce-got lettuce. The chicken was hard and cool, the sandwich, although wrapped in the little foil bag, was not even warm enough to take the chill off the cheese slice. When I took it back up, I stood there waiting while 2 workers stood by tje drive thru soda machine not acknowledging me until I said excuse me. Then they made a new sandwich and microwaved it so then, there wasn't even any noticeable cheese, it all melted and slid off. Tomatoes were almost white and they put onions on it...the sandwich didn't even have onions as a standard. Our curly fries were clearly the bottom of the bag butt pieces. Little fruit like flies all around the condiment station and trash. The dining room had multiple dirty tables, the condiment station was filthy. We were the only people in the dining room, drive thru was consistent but not busy, not a single person was working on the cleanliness but several were pretty busy chatting and one even had a non worker there at the counter the entire time we were there...had to finish her conversation with him before she could even take our order. With paying over $20 for fast food and tossing about 1/3 of it...never going back. Their corporate should send a secret guest to this store around 8pm!!
Food is good and the employees are nice. Found this in my first bite of my buffalo chicken slider. Not sure what it is, looks like it might cardboard but creeped me out so I threw the rest of it away. Tried to clean it off a bit with the napkins to try and figure out what it is.
Pulled in at 625pm on a Sunday but the dining room doors were locked despite 2 groups of people eating inside. Tried to get employees attention and was actively ignored. Tried to call the store to see why their hours said the dining room would be open for another 3.5 hours but the doors were locked and the number that’s listed has been disconnected. While trying to call them I saw 3 different groups of people walk up to the doors and found them locked. Screw this Arby’s
Ugh!! The Altoona location, so bad. Don't recommend this location. Our dinner was cold, has some hairs in the French fries and the sandwiches were very dry and cold. I'm so disappointed because I love Arby's, but this location.
The delay on the drive thur speaker is so bad. You talk and then they talk through the echo of your voice. Definitely recommend walking in. Food is always good, even thought I didn't get what I ordered. But that's the chance you take with a drive thurFood: 4/5
Stopped into Arby's for a quick lunch. It was quick, up to standard, and experience was pleasant. I'm not usually around Altoona, but since I was I stopped in to get lunch. The lot and building were clean. Inside the restaurant was clean and signage was clear. Ordering was a breeze. A nice young lady took my order and was pleasant. I took advantage of a special and skipped the drink, so for a couple sandwiches and curly fries it was just shy of $10. Not bad for Arby's. I stopped into the bathroom to wash my hands while waiting for my food. Bathrooms were clean, well lit, and stocked. Food came quickly and the got my simple order correct. I added Arby's sauce to one sandwich. The condiment and drink bar was clean and stocked. Food was delicious, and per the usual at Arby's. I got two regular roast beef sandwiches and curly fries. All of them were hot and fresh and filled me up well. I would recommend this restaurant. The crew was friendly, food was hot and delicious, and everything was clean and stocked.
Really good Reuben sandwich. Wish they were grilled but still very tasty. Went thru drive thru and managed to get there when no one else was in line so it was speedy.Food: 5/5
The last 5 times I've been at the drive thru, they have left something out. Have had to return. Time stop visiting. Tried to call, noone would answer.
Food has been alot better as of late. The chicken nuggets are really good. The apple turn-overs are surprisingly delicious.
Friendly service...a bit slow, but the food was good. I'd recommend this Arby's if you're wanting a roast beef sandwich.Food: 4/5
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