Arby's

This store needs help. When I first arrived it was 11:45 AM, & upon using the restroom, the soap was out in the Men’s room. As I went to order, there was only 1 couple ahead of me, & 1 table in use, so they weren’t super busy yet. After ordering a meal, I went to fill up my drink, & the medium lids were completely out. I had to go back to the front to have an employee get me one. Then I went to get ketchup, & the dispenser was out too. Thankfully they had packets, so I didn’t even bother to ask. I sat at a table & waited for over 10 minutes! They had gotten a little busier, & as they called my name, the table that had been there before me, went up in front of me. They apparently had the same name, & had been waiting even longer than I was! As I stood up near the front counter, they proceeded to hand out multiple other meals, to people who had gotten there way after me. Finally the gentleman who has taken my order asked where my food was. They informed him they had given it to the wrong person. As they tried to get my meal together 9 nuggets & a curly fry, the gentleman they had given my food to came back in. He then received his replacement while I was still waiting for mine! They lady who had mixed up the food, then asked me if I was fine with a combination of nuggets & tenders! I didn’t really care at that point & said it was fine. While still waiting, one of the guys from the table that has been there before me, walked up to inform them that they were missing some food from their order! A group of 2 guys that had been waiting to order, & observing everything, turned around & walked out without even being able to order. I finally got my food, & the gentleman who had taken my order told me that they for some reason gave me an extra fry crinkle cut, & apologized for the all the problems. Once I finally sat down with my food almost 20 minutes after ordering it, another guy who had ordered after me, & sat down to eat, jumped up brought something up to the counter. He informed them that gods fish wasn’t cooked all the way! While they went to remake it, yet another person came back into the store stating that he had received the wrong food in his to-go order!! As I was finally about to leave, another group ordered & as they went to get their drinks, the tea was out. I worked in food service for 11 years, & this is unacceptable! There was barely an apology, & most of the staff besides the gentleman who has taken my order initially, didn’t seem to really care to be there. If not for the overall cleanliness of the restaurant, & the freshness of the food even though I waited 20+ minutes for it, I would’ve given a 1 star!

Honestly it's a hell of a lot better then McDonald's. Seeing how they luster and do their job and make my order right pretty much each and every time

There was only two employees working at the time, they were working their butts off during a major food Rush and satisfying everyone!, if it was an episode of Undercover Boss they would definitely be getting a pay raise

So stinking sick of doling out my last dollar for garbage!! A jamocha shake has flavor!! What I got was a big cup of vanilla ice cream with chocolate syrup on top. I hate vanilla ice cream so it went in the garbage. Thanks

Rude, unprofessional staff. Uber Eats is gonna have to wait is not how you welcome people to your restaurant.

Don't waste your money or time hereFood: 1/5

Regina and her team are always friendly even during busy times when people are impatient.

Their Corned Beef Reubens are excellent Fast counter service Even better w the coupon special

Rude people work there. Will never be back !!! Would leave no stars if I could

The 2 for $6 deal is pretty good. Staff was friendly and helpful.