Autoworks Automotive Repair

In the past I always felt very intimidated when I needed my car inspected or worked on because I am not very knowledgeable about anything that has to do with cars. However after coming here I have been very happy the past 5 years. Very kind and honest people and they do a good job explaining what needs to be done to someone who knows nothing about cars. I always appreciate their service.

I cannot thank you enough for helping me out today. I was driving my SUV and all of the sudden received a message on my dash telling me to add air to my tire immediately. I looked and the pressure was at 22 psi so I pulled into the nearest gas station to add air and their air machine was out of service. I could here the hissing of the air coming from my tire. I saw Autoworks across the street so I drove in and asked if they could help me with my tire. The very nice man I didn't get his name said his mechanics were at lunch, but he would take a quick look to see if he could just add air. Unfortunately, that was not the case and he said he would take care of it for me. He put it up on the rack and fixed the hole in the tire and sent me on my way. I could see they were busy, and he went above and beyond for me. Thanks again, I really appreciate your help!Service: Tires

This is a response to the response of Auto works Automotive Repair to the Anton Shinkarenko's one star review. I tried to tell you that the parts AC condenser/KIT you suggested me to replace for $1800 to my AC starts working again doesn't need to be replaced. These parts are working well before and after I visited you shop. A reason of not working my AC is only a damaged temperature sensor that costs 50$ and may be replaced for 100$. So that I want to get $174 back for the not right diagnostic you did for me. Also How you can stand behind your work and charge people for work that not have to be done to fix the problem. $1800 and $150 is a big difference. I definitely not recommend that shop!!! I sent this review from another account because there is not allowed to write more than one message from the same account.

Finally found a shop I can trust! I've lived in Virginia for almost 2 years after coming from a small town in upstate NY. Where I used to live there were small shops all over not trying to pull anything over on me or sell a company gimmick. I liked those shops because I trusted what they told me. I've found in Virginia that there are many different big auto repair shops to choose from and I have had issues with all of them. I was recommended to this shop by a co-worker who has been using them for years. I was a little skeptical at first because the decor kind of look liked what every Nascar fan pictured when they went to heaven. . But this is a great shop. I was told by another shop that my car needed almost a thousand dollars worth of work to pass my inspection. I brought my car here and they not only told me all I needed was a lightbulb for my license plate but they took the time to explain to me all the other problems that I could have eventually wear and tear with breaks and tires and such. I felt like for once I was being told the truth and I appreciated being talked to like a person and not like a moneybag. They are also very quick with doing inspections. I will go back to them with all of my issues and recommend them to all of my friends.

I have been coming here for 17 years and there is no other shop I trust. I only trust Lee and as a female, this is extremely important when it comes to working on your car. I know that if Lee says I need something done to my car that he is not going to add all kinds of extras onto the price. I highly recommend this location especially for women. You will not be taken advantage of hereServices: Auto tire replacement

I took my car to this service to diagnostic my A/C because this was not working properly. They checked it out and charged me for $174.90 for that and said that AC condenser/KIT needs to be replaced. And they gave me an estimate for about 1800$. I decided to fix it at other shop. I bought all parts. Other shop replaced these parts but my AC still wasn’t working. Other shop did diagnostic 100$ again and found a temperature sensorcost is 50$ and labor 100$ was not working. I called to the first shop to get my money back for a not qualified job. They are still refusing to do a refund saying that there was some leaking, they just vacuumed and recharged a refrigerant, they don’t have a computer for a such diagnostic. But nothing of these was saying me before I put my car to them and picked it up. These guys can do just oil change, pump your tire and state inspection. For more difficult job I suggest everyone to look for somebody else.

I love this place! They are honest, fast, friendly and efficient! I have been going here for over 10 years and I’m always happy about their service!Service: Transmission replacement

Picked up and dropped off a U-Haul here with a friend – when the website wasn’t working, we went inside to figure things out. Lee helped us out cracked jokes the whole time! He brightened our morning and was SO accommodating and helpful. Whether it’s for renting another U-Haul or for a car repair, I’ll definitely be back!

My go to repair shop. Been going here for 20 years. Tires, inspections , breaks etc. I've compared prices vs. Nearby competition and Auto works always comes in better. I trust Lee and Cliff and all the folks at Autuworks and you can too.