Reviews
Needed a car battery so I gave this place a call after the AutoZone location on Decatur put me on hold for 20 minutes. Not only did they had what I was looking for, the employees were friendly and courteous. Immediately as I made the purchase, the manager personally installed the new battery. The price was reasonable and the manager also explained everything about the battery's five year warranty. I definitely will come back here again for my automobile needs. I also like the fact it's in the same shopping plaza as the Greenland Market.
The sales associate Anthony is an awesome and chill worker. He is very respectful and his customer service was phenomenal. More associates need to be like him, patient and what I like to say "buena onda." I'll make this my primary Autozone location.
Very helpful staff. Knowledgeable and friendly. Sandi has helped me multiple times even at different locations! and I can’t thank her enough.
BEST SERVICE EVER!! Kudos to PAT!! Our car battery died at the gas station; therefore, my kids and I had to walk to the closest Autozone to get a new battery. Patrick Pat was able to help us and get a new battery. Once he realized we walked, he cleared out a truck and drove us to our vehicle so we didn’t have to haul the battery by hand back to our car. Once he dropped us off he went back, grabbed tools and came and replaced our battery as he said no mom and kids should be stranded at night. Amazing employee!! He went above and beyond what his job was!
Justin B. was amazing! I came in terrified with a dead battery an hour before they closed and he calmly helped me through the process of finding a new battery for my vehicle, replaced the battery for me, and sent me on my way after just 30 min.
Needed help with lights and were told, oh sorry corporate doesnt allow us to do that. Now have to pay a dealer to help. Stay away from auto zone!!
OMG! Sandy was so amazing, she was able to get a battery replaced in a car for me that I had no idea about. Her energy was beautiful. I'll definetly be coming back for her car assitance anytime I need help.
I came in today to get assistance with my battery & the manager Sandi was who provided excellent customer service to me! She was sweet & a great help. Despite them being busy she managed it well with her team & delivered the help I needed in the moment! I was out fast, I’ve been to other auto zones when their busy & the customer service lacks, even tho my issue was minor she still treated like it was major. Her whole team was assisting throughout the store & outside! I def recommend coming here if I’m the area. You won’t leave unhappy! They were all on top of it! Thank you so much Sandi, you’re awesome : appreciate the help!
Great location. Staff was amazing. Timothy is the man! I came in to get a new battery for my Lexus. If you know about Lexus suvs it’s really hard to change the battery. I asked Timothy if he could help and he informed that he was about to get off in 5 minutes… but don’t worry, he’s got me! He ended up taking care of me… highly recommend this location, staff goes above and beyond.
Best auto parts store in the Spring Valley community!