Autozone

Doors were locked and the place was empty at 8:50 AM. I needed a in-car AC Adapter to work from my car. I chose this location because it was .2 mile closer than advanced auto on Kenwood. I should have went there. They would have been open on time. Dependable. It's no wonder why ythey think we're lazy. This place made me late tommy shift because their opening hours don't reflect their actual opening time of whenever tf they feel like opening. I will forever be choosing advanced auto from now on.

The AutoZone at 5700 Belair Road closed way before closing time. The guy a spoke with at the door, he unlocked the exit door since the enter door was locked and gated, he said they actually start shutting down at 9:30. I kept pointing out that the store closes at 10 and the sign says 10, he said "That’s what the signs says" as in, I know what it says, but that's not what we do. He said there was nothing he could do for me and to try again early in the morning. This was a major inconvenience when I only needed 1 tool for a just broken car axle. Please have this corrected. There is no reason any potential customer should pull up to a store before closing time to be told pretty much, that they ignore the closing time and close early, go away. Why 2 stars, not all employees and all stores are bad, but this one brought them all down.

Very slow services, sorry but I always have a difficult time going there trying to buy something, it usually takes about 25 minutes with 4 people in the line. Go there see for yourself

Manager at this location wants his staff to work together A+, but the part I was told they had in stock was not there, they found it at another store to be picked up. They do offer a couple free services, and mostly try to accommodate.

This is the second time I’ve stopped at this AutoZone to get the code red on my car and they told me they couldn’t come out to do it because there’s only two people in the store

At AutoZone speed of services fast the employees are friendly will be in and out in no time for us to service everything is great

They took forever to pick up the phone and then they ask me the same thing 4 times and put me on hold for 15 minutes unreal

Good location on Belair Rd, on public transit lines. Clean store with helpful employees. They are out of stock on some things, keep that in mind

I LITERALLY had to wait 4 mins until the sales person to finish her personal call with her mother and past by, by the manager not recognizing me in anyway. saying hello, someone will be with you nothing... then to get asked.... can I help you as if i got on her nerves.. Only to be turned away with no apology because there was no one able to perform a diagnostic text. This should be shown how to do with all staff during the hiring process. The employees at this locations customer service is horrible. I drove 20 mins to another location and was treated much better than my own kind. This was a horrible experience. Yall need to do better.

I love AutoZone, they have really good prices and if they don't they will order it for you. I always go to them for parts for my car and I love the fact that they don't charge a restocking fee like salvo auto parts. I'll be back again like normal.