Reviews
Nice place. Has several businesses inside. I joined their club. And was sent a free burger with any purchase. Glad I came! It had that char flavor I like. I will come again, for sure. The place is very clean, staff are friendly.
Wild turkey burger with bacon was the bum...passed on the Chipotle mayo and opted for regular mayo... Fries were awesome also. Service was great. Will definitely return
My grandson was very tired and a little hungry. While waiting for our food, my grandson had gotten real cranky and was crying. The manager came over and gave him a snack to calm him down. I felt that was a very nice thing she did. Vegetarian options: They have a small menu for those that are vegan and vegetarian. Kid-friendliness: Like I stated before, the manager was so nice to my grandson. They do have a kids menu.
No ketchup, only sweet tea and orange Fanta to drink, and horse playing in the kitchen!!! Just my style! Hey there’s nothing better than cold fries that only fill up half of the container!!! I would give 8 stars if I could!!!
If I could give a 0 star I would. Be careful with this Backyard they have a so call Manager who stands outside at football games charging $30 to park, on a dirty folder she wrote on. The parking lot is owned by the hospital across the street. We had to get the cops involved to get our money back and still waited on our smoothie at smoothie king where we was getting our smoothie.. the manager was rude and tried to tell the cop we was trying to jump her. I am a school teacher and this was the most crazy thing I have even seen in my life. I have contacted Corporate of both restaurants and also the hospital who said it was illegal and they will be looking into their actions. I will not stop until she gets fired. She said her district manager to her to go outside and charge people. No ticket or nothing just come up to people taking pictures of licenses plates and tell them they have to pay before they go in the restaurant or she will get the car towed. I will also contact JSU cause she is not affiliated with them as well..
My friend and I visited this location on Saturday, 10/22/22, after leaving Jackson State's Homecoming game a little early. We stopped here while awaiting our Uber ride and decided to walk in to order fries and a drink. As we were placing our orders, I noticed the young lady taking our orders was being distracted by another coworker, having side conversations with coworkers; that she could not even hear our order. Fine. After placing our orders, we waited in the dining area while our fries were being prepared. After about ten minutes and yes, it was ten minutes because I was watching my Uber driver enroute to this location, my friend asked the cashier for the wait time for our orders. Our order was prepared shortly after, but we then had to wait a few minutes because she was distracted yet again. Another young lady eventually prepared our to-go orders and we left. While walking through the parking lot, my friend noticed an employee on the patio and asks if he was the manager. He answered that he was the manager. My friend proceeds to tell him of our recent experience. He answers that the cashier was working alone and that they were ten other customers waiting in line. There were only three customers in line including my friend and myself; they had no drive-thru customers because the parking lot was blocked off due to cars being parked there due to the on-going game. As we are leaving the parking lot, the gentlemen who stated that he was the manager was following us out of the parking lot and verbally going back and forth with my friend. As we near the edge of the parking lot nearing N. State Street, the man proceeds to walk up to my friend and I and is literally yelling her in face, "I am that n*gga", "I bet you can't beat me up", etc. My friend asked if we should call the police and he yells "They're right there!" while steadily walking up in a threatening manner. He yells that his name is Darius and that he owns this place, he can do whatever he wants, and he does not have to move away from us. I kept yelling for him to back up but he's steadily yelling and in a fighting stance. I just knew this man was ready to hit us. After several minutes of this, another male coworker walks up to try and de-escalate the situation but the manager was hearing none of it. We were already at the end of the parking lot when this escalated and were walking the sidewalk once the co-worker was moving this man back towards the restaurant. Thankfully, our Uber was pulling up to the parking lot and we were able to leave this very hostile environment. As a former food service worker, I have never been so upset with a customer to where I threaten physical harm, especially if the customer posed no threat to my physical well-being. This man had no reason to keep engaging with my friend, continue to follow us out of the parking lot then continue to threaten us as we're walking away. If he would have physically harmed either of us, I would be seeking legal action against him and this company since we were still technically on the premises and he was still in uniform. He was not wearing a name tag so I'm not sure if he provided his true name but I do remember what he looks like. He's a ticking time bomb and a walking liability waiting to happen. I am not only disappointed with the service or lack thereof at this location, but appalled at the behavior of said team members. He also yelled if we need a job. Sir, I am a mortgage executive and my friend is a journalist for the largest urban social media site in the world lol.
The place is a little run down. I know places tend to do that over time but it's not clean. Not soap to wash hands with, dead roaches on floor in sight. This place is located directly in front of the hospital so I was really disappointed. Not to leave things on a complete sour note there is a smoothie bar inside as well as a phone repair ?? But the overall cleanliness would keep me from returning. Sorry. Parking: Plenty of parking due to location near hospital
Wow don’t go here if you are in a hurry. Waited 23 minutes for a plain cheeseburger fries and a drink only got the drink and I left with no food or my $10.99
Professional is very important an unfortunately I just witnessed the manager or whoever the young lady was, being so disrespectful to her co-workers. She really needs to be in some type of anger management program. Something wasn't right with her. Night shift that's.
I’m not sure what the name of the sandwich that I had there. It was a grilled chicken sandwich with pineapple on it. OMG! DELICIOUS! They make your order when you place it so it is fresh off the grill. That makes you have a little wait time. Let me tell you after eating that sandwich the wait was well worth it.