Banfield Pet Hospital

This place is very difficult to get an appointment. They usually don't have an appointment for weeks making it difficult for acute issues. The plan they offer covers nothing other than vaccines. We got one year of a plan but have no interest in renewing. The staff was fine but this location is not convenient at all...
1 9 years ago (20-01-2018)

Provides good pet care but expensive. Location is very inconvenient with only paid parking.
3 9 years ago (28-02-2018)

Left my yorkie for dental prophylaxis and when I picked him up his hair was dirty and so hard I can't ever brush it to remove whatever product they use to clean his teeth. Also, he smelled like pee horribly. Seems he was left on a cage and peed on his blankie as they didn't give it to me as it was dirty, expecting me to come back to NE DC to pick up later in the day (unbelieveable, as it I had the time to come back when they decide) and it's been three since I haven't been able to get a hold on anyone. He had diarrhea since (three days) and no one call the next day to check how he was doing or me to be able to talk to someone. It was a holiday but it they provide vet services someone needs to on call for non-emergency situations. VERY DISSAPOINTED. Staff is nice , but that day they hesitate going to the back and letting me know how he was doing after general anesthesia and left him at 8am that day. The response was "he was comfortable resting in the back (with the rest of the dogs!). Seriously thinking in canceling his health plan and go somewhere else.
2 9 years ago (02-01-2018)

I have had nothing but good experiences with the staff here for my two little senior dogs. My only complaint is that the wait times tend to be pretty lengthy so don't bother coming early for your appointment because they are always running late. That said they take their time with their patients and don't treat them like a transaction. Every visit is personalized and never rushed and definitely worth the wait.
5 9 years ago (18-09-2017)

The staff were very friendly and accommodating to my sick pet.
5 9 years ago (15-02-2018)