Union Veterinary Clinic

Union is great. I brought my dog for an emergency and they were able to see her immediately and diagnose the problem. She is doing well now and whenever we go back everyone is friendly and helpful.
5 7 years ago (21-05-2018)

We have been taking our kitty here for seven years now both for routine stuff and emergencies. Dr. Gross and Dr. Lehmann are always able to fit us in when we call which is such a relief. Sometimes on weekends the lobby can be busy but it is still way better then driving across town to the emergency clinic.
5 7 years ago (16-05-2018)

I went to Union Vet for about 7 years with my two male cats. They always insisted that both of them needed dental cleanings, which I was always wary of and didn't want to do. They finally convinced me that one of my cats really needed a cleaning so I decided to do it. Within 10 minutes of him being in surgery, my cat died. They told me that they did all of the necessary tests beforehand and thought he was healthy enough for the surgery. But then they supposedly took x-rays afterward (which I never saw) and found his heart was enlarged, which caused him to die. However, I'd been going to this vet for years and no one had ever even hinted at a heart issue. In fact, he was given a clean bill of health (except his teeth) at every visit. I still feel so guilty for sending him here that day. I've now changed vets and will never recommend Union.
1 7 years ago (24-08-2017)

Union Vet Clinic front desk people lack common decency, courtesy, & compassion, with no training in dealing with health and emergency situations. My dog went in for a procedure to collect a urine sample directly from the bladder (by injecting a needle through the abdominal wall) to send to a lab for testing. My dog came out in so much pain that she couldn't move! Dr Lehmann misdiagnosed this for "fainting" & strongly recommended I bring my dog to Friendship Hospital for emergency treatment, possibly for heart condition. Almost $1500 later, my dog had no heart issues. In fact she had a strong heart for a six & a half year old. But what happened to the urine sample that caused my dog to freeze in pain? Oh, "it was sent to the lab but due to human error" the test wasn't done. Huh?? Really? Wasn't the order checked for fulfillment? You charged me $400, my dog went into shock from the painful traumatic experience, & the test wasn't done? My calls & emails to the office were not returned until 12 days later when I spoke with Dr Cohen, who concurred that the lab f**ked up! Drs Cohen & Gross then asked "Do you want to bring your dog back to get another sample?" HELL NO! OMG! To give this Clinic a one star review is giving it too much credit. If you have any love for your pets, I would not bring them to this over-priced & irresponsible place. Run the opposite direction! FAST!
1 7 years ago (02-01-2018)

WARNING: DO NOT GET ANY MEDICATIONS HERE! In general, Union Vet seems overpriced, but they have a “minimum dispensing fee” of $23 “intended to cover the cost of the medication, the bottle, the label, the technician’s time, the doctor’s time, etc.” and they “normally don’t” disclose this fee to clients because it’s “always tough” to keep clients informed of all of their policies and charges. So if your pet is prescribed a drug that only costs $3, they jack it up to $23 just because they can/want to. There is no such thing as “minimum dispensing fee” at human pharmacies, and if it was truly a fee to cover the quoted services above, then it would apply to ALL prescriptions they fill. Also, I think the doctor’s time is sufficiently covered in their nearly $80 exam fee. This is just their way of charging people more money to increase their profits. Apparently this type of fee is common in veterinary practice, but they are still 50% more than nearby Atlas Vet who charges $16. They also have a very disrespectful way of handling inquiries and complaints. They had no interest in keeping me as a client (readily offered to transfer records if I wasn’t happy) and accused me of a “threat and blackmail” because I said this type of non-disclosure may cause me to go elsewhere and I may post a review so clients know about this hidden fee if they won’t disclose it (I never specifically asked for a refund so not sure how I was threatening or blackmailing them). Overall, the services are only average and not worth the overpricing and disrespect you receive. If you do go here, definitely ask for a written prescription to fill elsewhere (CVS, Harris Teeter, online).
1 7 years ago (07-08-2017)