Bank of America Financial Center

I was appalled when I heard their mortgage lender telling a first time homebuyer it's a good idea to only make the minimum payment on their credit card each month in order to "build credit." Every time I come to this location there's a line of at least 5 people with one teller working and several other employees sitting around doing nothing. Huge waste of my time!
1 7 years ago (30-04-2018)

All of the one star reviews are accurate. Avoid this branch at all costs. One representative on a Friday evening. That's ludicrous. I've been waiting for two hours to see someone. Money is very important but so is time and unlike money you can't get that back
1 8 years ago (26-05-2017)

One teller on a busy Saturday resulted in a 40 minute wait. Rarely are the tellers here focused on customer service and always give attitude when you try to make a larger cash withdrawal.
1 10 years ago (30-05-2015)

WORST BANKING EXPERIENCE I HAVE EVER EXPERIENCED IN MY LIFE!!! The girl at the door had 'tattooed' on stink-face like somebody pee'd in her cereal. I waited 15 minutes for somebody to help me with my business, not one person got off their butt to help me. 3 employees were huddled in one cubicle, one was working.. the other was looking over her shoulder and a guy was just sitting there playing on his smartphone. I would try and call to complain to a manager, but these jokers don't answer their phones. With service as bad as they give, I don't blame them.. why would they wanna hear how terrible they are all day? Pathetic.
1 12 years ago (06-08-2013)

6 customers in line. 1 teller and the manager standing around doing miscellaneous task when she could have helped with the customers. Poor customer services and why I'm switching banks.
1 10 years ago (08-01-2016)