Barb's Bakery

I order a cake on 12/7/21 to pick up at 1pm on 12/10/21. I provided a picture of what I wanted. They did not seem to have a problem with the design or the short notice and I did ask if it was doable. I was charged $249 for the cake, a little pricey but did not care as long as the cake was perfect. I did have to wait about an hour on the day of because the cake was not ready on time. No big deal to me because all I cared about was perfection. When they first brought it out I was really unhappy with the results and had them correct it. Second time was a little better but nothing compared to the picture I sent in my opinion. I could not wait longer for them to redo it again and after seeing the lack of detail I was better off doing it myself so I took the cake as it was. Plus I did not want to argue, have it turn into something crazy and be left without a cake. As far as taste goes, overall moist but there was a few dry areas. Customer service was great though. That I did not have a problem with. I included pictures of what I wanted, what I received from them and the corrections my boyfriend and I made. Note, we have zero experience in cakes. I was referred to this bakery.

I recommend Barb’s Bakery. To specify, I had been very naughty today as I ordered a German Chocolate Cupcake, Pecan Square, and Chocolate Mousse Cake. The treats had been quite delicious. This being mentioned, I think the treats would have enhancement of flavor if low-fat ingredients had been utilized to prepare. After all, obesity is an epidemic in this country. In short, I think low-fat ingredients would prove beneficial for the treats. The waitress who assisted today had been friendly and recommended popular treats.

Ordered a high quality custom cake two days before the event and could pick it up in time with everything being ready to go. Awesome experience, pros are working here and I cannot share any of the negative ratings. Will order cake here next time again.

Techically Barb's Petit Fours a small cake with frosting is an accurate description, it does not have multiple layers and is not frosted all around like what is typically sold as a Petit Four. It's also quite a bit larger, but not nearly as interesting as a real Petit Four. I was disappointed.

Barb's is always our go-to location for special occasion cakes. The cakes are always moist and delicious, the decorations are always cute and the price point is always reasonable. The staff are friendly, responsive and collaborative whenever I place my order. They're a joy to work with and a Phoenix institution for a reason. I have never had anything other than a stellar experience with Barb's and we've been ordering cakes and baked goods from them for years and years now. Any time I decide to try somewhere else I'm disappointed. Thanks to everyone at the store for being so awesome. We're so excited to have the cake I picked up today and we will be back again for our next special occasion.

I have gotten cakes and cupcakes from Barb’s many times and they are always exceptional! The flavors are great and the cakes are very moist. The employees are also always happy to help and brighten my day. Thank you!

This review is to show the unprofessionalism and lack of responsibility by management and ownership for a cake we received for our engagement party on 12/20/19. The cake was simple, we provided them a picture and they said yes we can do it. Two tiers, all white with our initials on the top. Couldn’t be any easier. They charged us $350 for the cake and $50 delivery charge. Before I wrote this review I did attempt to email the shop but received no reply. The cake tasted good and the bottom part of the cake was good. Unfortunately the top was not. The unprofessionalism and lack of care for small details was surprising from such a well known bakery. I have attached pictures of the review to show. Both the example and what was done. If you can’t do it just say you can’t. It was very embarrassing to have a cake with initials that looked like they were drawn by a toddler. I expected 5 star work for $400....

I ordered a carrot cake..... I picked it up brought it home and it was dry and tasted like it was old.... I've had their carrot cakes before and used to rave about them.. We used to buy them all the time when I worked at Maricopa County Hospital... and this last one I bought was just not the same.. dry and seemed old....and expensive...not the same..sad

Excellent pastries. Big selection. Even bigger if you order a day in advance. We enjoyed a magic bar, eclare, and spinach & feta pastry.

Super nice people. Ordered the chocolate flourless cake with decoration. She was able to have it ready the next day. Picked it up and bought a glazed donut. It was amazing, and no trans fats! I highly recomend!