Baymont by Wyndham Downtown Detroit

We stayed at this hotel and it was disgusting. There was a cockroach in our room. We found an old rib bone wrapped in a napkin that had been there for a while and none of the corners or under things were swept or vacuumed. They also gave out a key without any proof of the person being in the room. The hallways were over 100 degrees because the air conditioner vents are in the hallway and pushing heat. Our room was at least 85 degrees when we arrived. I called management and they said because we booked through a 3rd party we couldn't get a refund but would offer a free stay. I wouldn't ever even stay for free it was awful and I can't believe Baymont or Wyndham would put their name on this hotel. When I called the manager regarding the cleanliness of the room he said they do not have complaints of dirty rooms. Well your reviews say otherwise. The manager didn't care about customer service either. I will say the person who checked us out was very nice and apologized about the room but clearly if management does care it wont be fixed. Oh also 2 towels in the room and we were told if we brought them ours they would wash and dry them and bring them back and they had no other towels also said it would only take 30 minutes. I don't know anywhere that you can wash and dry towels in 30 minutes.

The best thing I can say about this place is it's a great location. The rooms used to be cleaner, but I can't say that this time. It's close to convenience stores and late night food. My personal experience is that this is where people stay when they're going to some sort of party event. Comicons, concerts, and furry conventions. It's quiet enough, except during our last stay, there was this steady tapping sound coming from the ceiling that was hard to sleep through. I think you could have a better experience somewhere else for similar costs. Not terrible, couldn't really recommend it unless budget is a top priority. They do have a complimentary shuttle as well Rooms: Very standard. They are acceptably clean, but they could be better. There weren't any stains or bugs, but the floor was a little sticky and the fixtures were a little worn. Nearby activities: Close to everything downtown! There are walkable stores and a couple places to eat. Safety: It's tucked into this brick courtyard, and for that reason, I like it. It's enclosed and your car isn't on the street. You cod miss the building if you didn't know where to look. Good for 420 activities Walkability: There is a market that you could walk to, there's a CVS and a few places to eat.

I know it's a cheap option, but still I'd like to see some minimum standards. I got new towels most of the days but as far as I can tell nothing was cleaned. The rooms need to be renovated, which would be OK if it was properly cleaned. However, I encountered different kind of bugs in my room while I was staying. The room smells of cold, age old smoke when you enter and the airfreshner was not applied.

If I could give a 0 star I would. The shower had zero water pressure, the shower head was detached from the wall and I could push it inside the drywall. There was no garbage can at all as well as half the outlets weren't functioning. The bathroom door had a hole patched from where it looked like someone punched a hole through it. The people at the desk don't check to see if you are a guest or not so you can ask for any room card and just get a card to any room you want whether you are a guest or not. Awful experience. Do not go here!

Don’t let the online images fool you. The outside looks like a decent place but inside was terrible. Seems it was an old motel converted to hotel, so the hallways are well over 100 degrees from each rooms A/C exhaust blowing into it. Our room smelled like stale liquor, the sheets were stained, and bathroom was dirty with leftover hair smeared within the shower tub. We quickly left and did not stay.

To make a long story short. Checked in here wasn't even an hour until we seen a bedbug on the bed. Killed it and my husband kept it to show the worker. She told us to call the hotel customer service to get a refund. We lefted and called,and the guy said it's the hotel policy no refund and so he said let me call the hotel.He caled us back right away and said the Lady said they have no bed bugs and that we can't get a refund.This hotel is a joke!! Don't stay here even if its free!!! The bathtub was nasty and the shower rod was hanging off the wall. Bad customer service. We just wasted our money on something that wasn't even our fault. They should be ashamed!!!!! Telling everyone about this one.

I didn't stay there but my daughter did, or didn't rather. she called to confirm this morning that she would be there before midnight and when she got there they had cancelled her reservation and sold her room. now she is trying to figure out a place to stay for the weekend. reading the other reviews it seems Iike a good thing. I am starting to rethink wymdom rewards.

Stayed here for my daughter’s wedding at the Detroit Yacht Club. Very unfriendly and unhelpful staff. Hotel was dirty. Sheets appeared to be clean. The wall in the bathroom had what appeared to be dried vomit by the toilet. One of us was on crutches. They put us on the third floor, with no elevators. Wasn’t the worst hotel I’ve stayed at, but the worst one was also a Wyndham by the airport. I will be staying away from Wyndham hotels going forward. They obviously do not have a set of standards that must be maintained.

BED BUGS. pictures definitely not what the rooms look like. I was offered to move to the 3rd floor after asking how I know there aren't more on the 3rd floor Clerk stated most of the bed bugs are on the 1st floor. Do not stay here.Rooms: 1/5

Great customer service He made sure that we had everything we needed while we stayed there. If you want a good place to stay try the Baymont by Wyndham. You'll enjoy staying close to Downtown, and they also provide a Shuttle bus. Rooms: Clean and very spacious Nearby activities: Riverwalk is not far away from the hotel Safety: Provides great safety when you're staying there. Food & drinks: You can get a sub or corn beef sandwich within walking distance from your room.