Reviews
Bought a bike there a few weeks ago, it was a great experience. Cody was awesome, no pressure. He was honest and very knowledgeable. I ended up buying an Electra, and I love it.
The only thing that was strange is I got an email a couple of weeks later to bring the bike in for a free tune up. I rode it about 2 miles in 2 weeks, so I didn't need a tune up yet. How about you send those emails out 6 months or even a year later. That would be awesome.
Having said all that, we are planning on coming in today to buy another bike for my wife.
5
7 years ago (06-05-2018)
Happy with my purchases and the way I was taken care of when there was an issue. Thank you Beacon
5
7 years ago (23-05-2018)
If you're just getting into cycling or it's not your 1st passion or you just simply don't know everything and also don't have enough money for the perfect bike that's as lightweight as a bird with hollow bones, I would suggest a smaller more friendly and intimate shop that will help you build your knowledge without pretentious responses and snickering at your questions. The joy of riding a bicycle has been lost among the elitists...
1
8 years ago (09-10-2017)
Beacon is a great bike shop! The owners have been actively involved with the cycling community for at least the 34 years since I first started seriously riding. Mitch guided me through my first group ride and he and his wife, Susanna, and I still trade turns to this day. The chief mechanic, Marko, is the best mechanic in the area, period. He is always up his eyeballs in the shop, but he tries his best to make time to answer most silly questions. Cody is a knowledgeable rider, bike fitter, sales person, and all-around cool guy who will hound dog any inquiry. All of the sales staff are good people. I have been to shops that tried to sell me wrong size bikes, shops that wouldn't service my bike because I didn't buy it from them, and shops with incompetent mechanics. You will not have an experience like this at Beacon.
5
8 years ago (27-08-2017)
I have never had my bike serviced here, I am a buy the parts here and service it myself at home kind of guy. Having said that, Beacon has yet to let me down in either parts or advice. If I need either, they have it or can get it quickly.
4
8 years ago (12-10-2017)