The Peddler of Long Branch

Walked into the shop on Friday 5/11. Looked around for 25 minutes before I could get any help or service. When I finally did, I decided on a specialized rockhopper expert. Was told that it would take 3 business days to arrive and a couple days more after that until it was ready. Since my hope was to have it by memorial day weekend so that seemed reasonable and I left a deposit. Was told they would call me when it came in or if anything changed. The following week passed so Friday 5/19 I decided to call to see if there was a problem. Was told this time my bike just came in and it would just be ready in a few days. Considering they're open 7 days a week, I called again Today 5/22 hoping for an update, and NOW am told it wont be ready until next week. It is now unclear when if ever I will get my bike and am very disappointed with their customer service.
1 7 years ago (22-05-2018)

The best and only complete bike shop you will need. Great owner and friendly helpful staff.
5 7 years ago (29-05-2018)

Quick service and fair price! (Nice selection too!)
5 7 years ago (19-04-2018)

They know nothing about bikes obviously I Wendy to get my forks tightened and they told me I was missing parts and would have to pay labor charges for hem to find out what was missing, so I went to cags cycles and Dan tightened my forks no problem because nothing on my bike is missing.This is not the first time peddlers tried to tell me something was wrong when there wasn’t. And the prices for inner tubes are cheaper at Cags cycles
1 7 years ago (12-02-2018)

Just bought an Elektra Townie for my wife. Ray was extremely helpful and went out of his way to help me get the bike ready. I will absolutely buy my next bike through the Peddler and Ray. Thanks a lot!
5 8 years ago (26-01-2017)