Best Friends Pet Hotel

My dog has Been to dog day camps before as well as goes to the dog park daily. He is very well socialized and loves running and wrestling as he is a husky with a lot of energy because he is still a puppy. When I first brought him to best friends they said he was wonderful. The next two times they said “he must be having an off day” and they crated him instead. I tried to get out work early to try and make sure he didn’t have to be in the crate because I’m against it. They said he was too aggressive and too rowdy. When I had asked the staff to tell me exactly what happened no one could. They claimed maybe he was having a bad day. My dog loves to play and run and has never once shown aggression. After I said I wouldn’t return they said fine. I wasn’t impressed with how they spoke to me Or the dogs for that matter they are always yelling at them. They keep the dogs in the smallest play area and expect them to stay calm. The day I picked up My husky from his “bad day” he was skiddish the entire night and everytime I went near him he ran in cage. I better not find out they were mean to my dog because I’ve seem them yell at others. Not professional at all.
1 7 years ago (26-02-2018)

They take care of our dog with love and care. Grooming is EXCELLENT and she doesn’t come back smelling like perfume.
5 7 years ago (13-04-2018)

I've been bringing my fur-babies to Best Friends in Bethany for several years. I trust Best Friends staff because I see how much they care about their furry guests. I wouldn't go anywhere else. I trust and appreciate the whole team. Thank you for how much you cared for Duncan, and how much you care for Lily!
5 8 years ago (11-09-2017)

I highly recommend Best Friends to anyone looking for a place to board their pet (short OR long stay!!). Everyone there has always treated my dog like he's a member of their own family. They are incredibly caring & attentive to my dog's needs, plus they are always so committed to providing me with the highest level of customer service. My dog gets SO excited every time we pull into the parking lot. And the groomers at Best Friends do a fantastic job with him too. He always looks so dapper when I pick him up :)
5 8 years ago (05-06-2017)

Maverick LOVES his day camp and overnight stays at Best Friends! As soon as I approach the entrance, he starts whining to be let out to join his friends ... and he then drags the staff down to the play area, without even a look back at me! And after just his first couple of visits, the staff recognized us the moment we entered the door. I recommend Best Friends to all my friends.
5 8 years ago (17-07-2017)