BEST Physical Therapy

I came to BEST Physical Therapy 2 years ago with "snapping hip syndrome". Having been in PT twice before, I was pleased to find excellent physical therapists Cathy & Chaula who listened and addressed the pain and weakness in my hip and leg. Then, I was pleasantly surprised to find the additional support of an ongoing, on-site Core 2 exercise class I could drop into. I have enjoyed it these past 2 years making new friends. The office itself is an inviting, comfortable and well equipped space with natural light from large windows. The staff is always helpful communicating scheduling and billing details in a timely manner. Above all, it is a friendly, welcoming place focused on helping people feel their best.

This PT center was a complete letdown for me. Despite the positive reviews, my experience was far from satisfactory. After my back surgery, I needed PT to address my ongoing fatigue and discomfort on my back. Unfortunately, they were the only ones with many available appointments, so I gave them a shot. Right from the start, it felt like they were more interested in rushing through appointments than addressing my concerns. During my evaluation, I barely got 21 minutes of their time. I had to remind the guy multiple times about my concerns with my sitting and walking posture because he seems so busy to wrapped up and start the next patient. They for sure make me feeling uncared for. Even though my first visit was disappointing, I STILL attended a second appointment DUE TO SO MANY GOOD REVIEWS, But it was even WORSE – the clinic was overcrowded, very hot with strong gym sweat smell. And to top it off, my appointment this time only lasted LESS THAN 16 minutes!!!!! It's evident they prioritize profits over patient care. Save yourself the hassle and avoid this place at all costs. With plenty of other PT options in the Bay Area, there's no need to settle for subpar treatment.

I started going to Best Physical Therapy due to a bad shoulder and protruding ribs. The staff were very helpful, although the place was very packed. I had never been to a physical therapy place before and I was overwhelmed immediately. All of the patients are in one room doing various exercises and stretches. It can be very overwhelming because you don't know where to stand without being in someone else's way, let alone do any of your assigned exercises. Unfortunately due to how busy they were I could only schedule appointments early in the day, which was a really bad time. I'm not a very physical person and being surrounded by a bunch of people while doing different stretches was humiliating. It is very frustrating to be placed in a room full of people and not know what to do and where to go. After a couple of months my shoulder pain wasn't getting any better and all of the frustration and embarrassment took its toll, I stopped going. The staff were kind and helpful, but overall I wasn't able to use the service. Looking back, I wish I had spoken up about the bad scheduling and feeling overwhelmed at my appointments. Because I was new to physical therapy I felt like I had to just go along with stuff instead of bringing up any issues.

I have been going to BEST physical therapy from 4 months for 2 injuries. The care and treatment I’ve received here are beyond amazing. The therapists, aides and front desk staff are all extremely helpful and they genuinely care about patients. Chaula in particular has been super tuned to my pain points and has worked her magic to heal me and help me get back to hiking and outdoors again after a very long break. I am glad I chose to go here for my recovery.

Chaula and Nikkie were excellent providing the care and therapy needed to rehabilitate my broken wrist. Exercises were given and a follow along video of the exercises kept me on track at home. I felt very comfortable working with Nikkie who was very caring and attentive to my needs. Both Chaula and Nikkie have the expertise to provide the needed therapy. I highly recommend Best Physical Therapy.

Nikki has been a great help to my wife with her shoulder pain and mobility restrictions. She is very knowledgeable about body mechanics and what works best for the client. She is also sensitive, personable and patient. Highly recommend her. Also highly recommend Kathryn who helped me with ankle and knee problem's a couple of years ago. The place has new owners, but Nikki, Kathryn and Chaula are fortunately still here.

"Exceptional care and expertise! The BEST team at going above and beyond. From the moment I walked in, I felt welcomed and supported. The therapists were knowledgeable, attentive, and tailored a treatment plan specifically for me. Not only did they alleviate my pain, but they also provided me with the tools and exercises to continue improving at home. I can't thank them enough for their dedication to my recovery. Highly recommend this office to anyone in need of top-notch physical therapy!

Excellent service at this facility - highly knowledgeable and caring staff who have successfully treated my injuries! The best part amongst many: they teach you ways to prevent injuries using a plethora of different exercises - although this is standard, the rigor and follow through is great - they also use an online system to customize the exercise routine - which can be referenced while doing the exercises at home- to stay on track and correctly since the online system comes with short video clips on how to do the exercises right. All in all, I strongly recommend this place for effective treatment and injury prevention techniques once treatment is over.

Physical therapists Chaula, Kathryn, and Nikkie helped me out immensely. They worked with me designing an exercise routine for my injury. I am so happy to be pain free. Thank you BEST Physical Therapy. I would recommend you to my friends.

My daughter has wrist pain. It took me three weeks to get the first appointment. On the morning of the appointment, they called to ask if we could reschedule; The first visit was handled by an intern. I am not saying there is anything wrong with interns, but in this case, doesn't it require a doctor to guide or check at the end? No doctor showed up from the beginning to the end.