Better Business Bureau

Anyone can write a complaint on a business, and even if the complaint is a documented false statement, the BBB does not care. The commitment to excellence in helping consumers discern about a business is missing. Truth does not matter. The standard for customer service is also very low--employees at the BBB in Winston-Salem are allowed and encouraged to hang up on callers at will. (JD) You may bring your concern to the director, but he will not address it. "I will get back to you" is not meant literally. They will say that they are unbiased, but the punitive action is a false report that stays on file for the business for 3 years-no negotiation and no recourse to remedy the erroneous complaint is available. Severe punishment issued by an unfair judge without a trial or defense heard by business owners.
1 7 years ago (12-05-2018)

Restoration Roofing Specialist is a excellent company, the work done on my home was excellent. The roof work was superb, very timely and neat I would highly recommend his company.
5 7 years ago (18-02-2018)

When in doubt? Ask the BBB!!
5 7 years ago (08-05-2018)

k-Edit THIS IS MY SONS NAME. MY NAME IS SCOTT GRIFFIN. I WAS SCHEDULED FOR A 9:30 APPOINTMENT. DRIVER NEVER SHOWED SO I HAD TO RESCHEDULE FOR 3:00 THE SAME DAY. DRIVER WAS VERY POLITE AND A HARD WORKER. THE NEXT DAY HE WAS SCHEDULED FOR A 2:00PM RETURN. HE ARRIVED AT 5:15PM. VERY DISAPPOINTED IN THE RESULTS. THE SIDES OF THE SHOWER LOOK GOOD BUT THE TUBE IS NO BETTER THAN BEFORE. I WAS EXPECTING MUCH BETTER RESULTS. WOULD NOT RECOMMEND.
1 9 years ago (19-04-2016)

Letter submitted to BBB o. 7/6/16: Description of Complaint: After taking the 2002 Camry in for brake repair and road noise., the mechanic said part of the rotor broke off so he needed to order a new one. Second trip: brakes fixed and vehicles driven home. Noticed rid noise still present and now alignment was off , car pulling to left. Third trip: told lug nuts were bad and tires were choppy. Also they printed out an alignment report which showed alignment was good. But explained to me they do t know why it still pulled to the left.they ordered 4 new tires and lug nuts. 4th trip: arrived for 10:09 an appointment and at 11:39 was told to come back at5pm because they ordered the wrong lug nuts. I was informed that they couldn't put all the old lug nuts on because they were rusty but they "balanced it out so it was safe to drive. I left and went shopping. Fifth trip: went back and at 5:24 n was told I was"all set " note; no alignment report was produced at this point" u drive home the 9 miles and noticed the left back tire was low. Shop was already closed so I called at 7:30 am. They sent a young man out to pick up the tire and wheel and left the car on their jack. I received a phone call declaring that ran over something, tire and sliced the tire beyond repair and broke the tire Rod. The manager called and u formed me that no new tire or repair would be forthcoming. I told him I would be over there to protest and he told me he would have me arrested. Desired Settlement: Contact by the Business Desired Outcome Description: I want the car restored to at least the condition I brought it in the first time before the 2800.00 expense.
1 9 years ago (06-07-2016)