Reviews
Really great company. We checked out a few locals, and decided on Blue Haven. They were a little more expensive but, I figure you get what you pay for. Glad we did because other people in the neighborhood had a bunch of problems. They are upfront with you, and talk with you throughout construction instead of covering up mistakes. Good communication. Pool is beautiful, haven't had many problems but if I do, they take good care of me. Wish I had done the landscaping through them too though, because now I have to mess with another company.
5
7 years ago (24-04-2018)
Every time I go in the service is excellent! We maintain our own pool and they are helpful whenever we take water in to get tested by providing the proper steps to fix any chemical issues. On our most recent pool problem, we couldn't find pieces that we needed to open the pool and Cheryl tracked down what we needed by very vague description over the phone. We will continue taking our service here.
5
7 years ago (06-04-2018)
I was having some problems with opening our pool. Even though they were very busy Cheryl shifted the schedule around and squeezed me in. Both Cheryl and Steven always return my phone calls and always offer helpful advice. They are professional and a pleasure to work with.
5
7 years ago (14-05-2018)
Service department is great, Cheryl (and Steven) is helpful, friendly and very knowledgeable. She gave me really great advice to help me lower the risk of my pool freezing. I was so nervous. So glad I have someone who actually knows what they are talking about to call in case I have a question.
5
8 years ago (15-01-2018)
We received an estimate and pool layout from Anthony at Blue Haven Pools during the summer. I'm just getting around to writing the review. The estimate and pool design was very detailed. My main issue with the whole process was the fact that I asked on 3 separate occasions for an estimate that showed the difference in cost between a salt water pool and one that had to be chemically treated. Anthony was adamant about not liking saltwater pools. He thought their longevity was not on par with chemically treated pools. Nevertheless I wanted to know the price difference. I asked when he came out for the initial evaluation, via email, and when he presented us with the pool drawing/pool estimate (for a chemically treated pool). We paid the $550 for the pool drawing and estimate, but it's frustrating because now we have to contact another pool company to see how much it'll cost to have a saltwater pool installed because we could never get a straight answer out of Anthony. The $550 would have been applied to pool construction cost if we moved forward with the project, but since we never got a straight answer about the saltwater pool version it made me think my questions and/or concerns would be dodged during the construction process as well.
2
8 years ago (15-12-2017)