Bluegrass Kitchen

Today is our third time coming here. The food is always great. Fresh tasting and not the norm. Love it! The waitstaff is excellent. And the atmosphere is a mixture of funky and grandma's house.
5 8 years ago (07-04-2018)

What a shockingly terrible experience! This evening, my husband took myself and our 3 daughters out to enjoy a nice Mother’s Day celebration. This was not our first time visiting Buttermilk and during all previous visits the food was fantastic and we thoroughly enjoyed ourselves. Tonight was simply appalling. We are both in the hospitality/food and beverage industry so I will spare you critiques based on a regional preference of sweetening collard greens or not (theirs were sickeningly sweet). I am assuming that the world as a whole can agree that broken gravy and chicken so dry that it was hard enough to make a sound when knocked on the plate should not be served and expected to be paid for. I think that we can also all agree that not having a single water glass refilled until an hour and a half into the meal is also just neglectful. The truly egregious act here was when my husband asked us to head to the car so he could speak with the manager about our meal and instead of an apology, he was told that we should have said something so the kitchen could recook what we were not enjoying. I don’t disagree with the concept but this act is incredibly hard when the server is nowhere in sight until we are all mostly done eating what we could/what was somewhat edible on our plates. As a side note: the chicken brick was for my 3 year old and as I’m sure most moms have experienced, when your toddler is hungry you give them anything as soon as possible to eat, so waiting for our server to show thinly veiled apathy was not an option. My husband pointed out that we were not given the opportunity at which point the Manager (which turned out to be AN OWNER!!!) told him that if we are that unhappy with the meal they could comp just the child’s chicken or they could comp the entire meal and ask us not to return. My husband takes me out to show his appreciation for what I do for my family and we are served inedible food and when we try to tell them why not a single bite of chicken was consumed, we are threatened to be banned. BLUEGRASS KITCHEN: As I was not there, I was not able to voice this so allow me to say this. I will happily never return. I would love to be contacted to have our meal comped. Your group should be ashamed of yourself for robbing my family of an evening together that we do not often get a chance to have.
1 8 years ago (12-05-2018)

The appetizer, entrees, beers, and dessert were all delicious. The server was on point and the gracious host even came over to wedge our table to a stable level when he noticed it was wobbling. We had the luck to sit next to 2 tables of interesting, friendly locals that gave us tips on places to visit while in town. The venue is offbeat, charming, and satisfying. (The beer cheese fondue, pickle-brined fried chicken, and blueberry pie-cake are all highly recommended.)
5 8 years ago (10-04-2018)

Double cut pork was wonderful. Asparagus good but slightly overdone, We were seated immediately at 7 PM on a Monday night. Service was prompt, good and not intrusive. Good food and a great experience.
4 8 years ago (02-04-2018)

Food was great. Options for everyone since I'm a vegeterian and was with 2 meat eaters. We all left very happy. The wait staff wasn't overly friendly, but still very good. Definitely recommend if in the area.
5 8 years ago (19-03-2018)