Bojangles' Famous Chicken 'n Biscuits

Big sign says "Come in, we've missed you." Doors are locked and they're serving drive thru only. No signage whatsoever to indicate this. Good enough to take my money but not good enough to come inside and sit down to enjoy my lunch.

Stopped to get a late lunch for a friend. The drive thru line was ridiculous so I went inside. There were only two people inside and it took forever to get our order taken and get our food. Seems like their priority was on the drive thru line so I’m not sure why the line was so long. There were plenty of employees at this location so it would be good to have someone dedicated to servicing inside guests.

I have a special place for Bojangles in my heart, but each time I go through the drive thru its an absolute mission. I can't remember a time when my husband and I have had to make 2 separate transactions because there is always an item missing. We attempt to prevent this by asking the employee to repeat back the order but nothing seems to work because they get annoyed. Every time we come here we are typically the only customers in line and they still get our sides wrong, along with no utensils. Its a bit frustrating and I hope this can improve going forward.

The food is good for fast food. I would say, imo, this is the best Bojangle's I've had on the Eastside. Customer service is usually A+ there was an issue the last time I was able to go inside, however, a different employee rectified it. I gave 4 instead of 5 because the dining room door is locked more than I'd like...but it's not locked as much as it used to be or as much as other places on the Eastside, so that's a +.

Went to Bojangles last Wednesday on the coner of Eastway and the Plaza. I went thru the drive thru spoke my order. I would like a kids meal chicken supreme with a medium fries.. get to the window pay the lady she gives me my food instead of a medium fries I get regular fries. While she's correcting my order I saw a RAT by the side door. I will never go back there.

The food was excellent and seasoned to perfection. It was not too spicy, but not bland. I would trecommend this location over others in the University area.Food: 5/5

My chicken was hot fresh and delicious. The young lady at the front register was very nice. I ordered an 8 piece box with 4 biscuits. It seemed as though the moment I was done paying for my order it was ready. Way to go Bojangles! I will be back really soon.

Chicken was dry. Stayed in the warmer too long. Employees seem not to take must interest with customers who have not been there before.Food: 2/5

It was drive thru only as I stopped for a biscuit on the way to church. I gave 3 stars because I could hear the behind the scenes conversations of the staff as things were not running the smoothest.Food: 4/5

Did not make the order the way I asked they left the cheese off of the steak sandwich when I return home it was not there I took it back and they gave me fresh onesFood: 4/5