Boniface Auto Body

Tried to schedule some work done. The guy on the phone didn’t introduce himself or anything. I asked about a check engine he said we don’t paint and body. I said sorry I saw auto and thought it mean like maintenance he quickly hung up. Extremely rude

Called to see if I could come in to receive a quote for a bumper that was damaged that I would be paying for myself. Whoever answered the phone was very unprofessional and rude said he wasn’t interested and hung up.

If I wasn’t spoken to rudely I would shop at this place, but costumer service was horrible, I called and a guy answered in a very rude sounding toned voice, I thought maybe I accidentally hit a wrong number and called someone’s personal phone, cause he just said hello, I had to ask if it is the auto store that I dialed, i asked him why he didn’t start with boniface auto when answering the phone, then he rudely said have a nice day and hung up, I need auto parts and would’ve gladly came to the store to spend my money at boniface auto, but after talking to some rude unprofessional guy, then I will go elsewhere, I’m sorry to say, i can only give one star for your company being open this long with rude unprofessional employees, I hope your company does better in the future.

I've had my truck worked on here several times and got some nice tires from here as well. The guys that work here are hard working men with personality that I can sum up as real Alaska men. You are going to get your vertical worked on by mechanics and auto body specialists, not sales men. You get quality work done and they aim to do things the right way, no short cuts that you end up paying for in the long run, but a job done once and done the correct way. I've always been happy with my truck getting worked on here.

Wow!! If I could put a negative star, I would!! These guys must have a bunch of money and not need any costumers. I just called this guy to ask about my car's trim, and was told that he doesn't work on 'euro-trash', and that I'm 'un-American' for buying an Audi. I had no response!! So, if you want to be insulted and disrespected before you even walk in the door, then this is the place for you.

A few years ago, my 2006 Dodge Durango driver door was damaged and Cecil put a new door on my durango that I bought from NorthWest Auto. He also took my tinted window from my old damaged door, and put it on the new door for a very fair price and got the work done very quickly too. He was so nice and understanding. And just a few days ago, he replaced a broken window on my 2006 Jeep Commander and got it done ASAP and priced it fairly.

Called to ask if they could fix an issue with my bumper, I didn't even get the first sentence out before he interrupted me and said "We do auto body, we're not mechanics." I said, "Okay... uhm..." and he hung up on me. Don't waste the drive, don't even waste the phone call.

The service is rude. We called and my wife asked "do you guys change oil?" The guy responded with "if we are an auto body shop, what do you think?" First off I know plenty of autobody shops that change oil I was trying to call to get ahold of the manager to let him know about the rude service we had but no one answers the phone I called 7 times. I do not appreciate the way he talked to my wife