Borders & Gerace, LLC.

All I can say is WONDERFUL!!!!! Dana is awesome!!! She is the most helpful person I have ever dealt with. She went above and beyond to help me through this difficult time. She listened to me (even when I was talking about things that didn't have to do with the bankruptcy and cried with me). So much compassion! Very patient and kind hearted. Keith was so nice. He didn't even get short with me when I was a little late for court, he just told me don't worry about it and let's focus on getting through the hearing. I am giving a 'shout out' to any one who needs to file bankruptcy to go with Borders & Gerace, you won't find a better firm in Cleveland. They treat people like people. They realize that people are more then just the sum of their difficulties and that everyone deserves a second chance. Not sure about those who are complaining (It's probably them that has the issue) because I have sent 10 of my friends to them and everyone of them loves them and especially Dana because she tells the truth (with love).
5 9 years ago (08-07-2016)

This is a great firm! Very personable & caring... Keith and Dana were both very understanding and gracious with their time and advice. They provided me with the necessary information and resources which helped me prevent having to file bankruptcy. This is a company that cares enough to help. Keith & Dana were not just concerned with getting another client in the door, they truly care about each individual and their set of circumstances.
5 9 years ago (25-07-2016)

Very poor customer service! I am disappointed, we were referred to this firm by good friends of ours. They had all good things to say about them. It started off great! Now I am wondering if they were talking about the same firm. Maybe it depends on the type of bankruptcy filing, their time was short as opposed to ours. I cannot figure out for the life of me why. We have never been rude, or short with them nothing but professional - even when it would have been an appropriate response. I am not sure if they are overworked or just stressed out.
1 9 years ago (31-05-2016)

Very prompt and professional I recommend this law firm to anyone, and I have sent people to them for help I highly recommend them.
5 8 years ago (08-06-2017)

I've only had to drop documents off to the office. The lawyers are great, but the staff more in particular Dana needs to work on how she deals with clients or anyone stepping in the office. I understand the job could be stressful but to talk to another staff member disrespectfully because she didn't hawk the clock and lock the doors. Even how she treats young clients versus older clients, African American clients to Caucasian clients. It's evident there is prejudgment with the assistants way of thinking. Great job with what was needed but the attitude with the assistant needs a lot of work.
3 10 years ago (08-02-2016)