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Reviews, get directions and contact details for Boss Automotive Inc

Boss Automotive Inc
Address: 13N055 Coombs Rd, Elgin, IL 60124, USA
Phone: (847) 841-7800
State: Illinois
City: Elgin
Zip Code: 60124


opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Vic, Chris and team are outstanding. Only mechanic I've used for years!
5 7 years ago (09-02-2018)
My brand new SUV had been in an accident in the Summer of 2013 and Boss was recommended to me. If I was reviewing Boss solely based on the niceness of some of the staff, I would give them a better rating. Based on the work performed, I was highly unsatisfied. Thousands of dollars approx($10,000) were done incorrectly of a $13,000 total repair. Everything from the bigger details such as the paint job, molding, welding etc were done incorrectly and cheaply all the way to the minor details such as the seatbelts not getting changed out after the crash, dust and other junk not being vacuumed out from the repairs, and sunroof not being plugged in etc. It was a big job, and the owner gave me complete faith they would make it look brand new. Whether it be the inexperience of the staff or poor work ethic, my SUV was ruined. Another shop owner, who I took my suv to after concerns turned to worry, said "The work was embarrassing and an insult to the craft." Upon taking my car back to Boss, because I thought they'd want to make all their wrongs, right, they offered to only re-do the horrible paint job. They refused to do the other work. I declined because a paint job wasn't going to fix this whole nightmare and was thinking about suing them for many months. When I went to turn my lease in, I got hit bigtime with fees from the poor job they did. Don't let this happen to you. I know they seem nice, but I wouldn't trust them with a matchbox car, let alone a real one. Hopefully over the past few years they have gotten better staff and developed higher standards.
1 8 years ago (29-07-2017)
The staff is knowledgeable and friendly. I would highly recommend taking your car to Boss Automotive!
5 8 years ago (03-08-2017)
BEST AUTO SHOP! I have used BOSS AUTOMOTIVE 3 times over the years, and I have always had a wonderful experience. They are so professional and courteous. The work on my Honda turned out perfect. They went above and beyond what I expected to ensure that my needs were met. They treated me like family- I knew they were giving me the best service. I won't go anywhere else.
5 10 years ago (29-10-2015)
Have completed multiple jobs for me, and have done a great job!
5 8 years ago (02-08-2017)
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