Auto Plus, Inc.

I had a good experience getting an inspection on a car I was thinking of buying. The inspection seemed thorough and helped me identify something that needed repaired before I purchased the car. My only complaint is that the mechanic was unwilling to give me a clear answer whether the car seemed to him overall like a solid vehicle. He was kind of noncommittal about it. I interpreted this as him simply being cautious, but it would haven been nice to get a clearer answer about whether on balance the car was a decent purchase and whether it seemed to him like a reliable vehicle. Overall, however, it was a good experience and I appreciated that they let me into the garage while the car was on the lift so they could show me what they were seeing. I also appreciated that they did not charge me for an additional inspection when I brought the car back to see whether the owner had solved the problem they identified.
4 7 years ago (24-04-2018)

This place is the best! Hands down there's no better place to have your vehicle serviced. The team here is extremely knowledgeable and friendly. They make sure that the customer is well taken care of and satisfied with all services provided.
5 7 years ago (23-03-2018)

Awesome experience. I forget his name, (mike?) but the man who helped me was very helpful, quick, and courteous. My synthetic oil change was fast, and the inspection he gave was honest. He laid out my options and his opinion, which was not based on him trying to upsell, but truly taking into account my situation with my car, it’s miles, how often I drive, etc. On top of all that, he was very friendly and we had great conversation - as well as with the other employees there. I highly recommend this particular AutoPlus and will keep coming here as needed!!!
5 7 years ago (28-04-2018)

This place is great! I had been trying to find a new mechanic and then had a bit of an auto emergency after hitting a railroad track wrong. My mom told me to call Auto Plus (she started going there last fall when she had some major car issues) and even though I didn't have an appointment, they told me to come drop it off right away to see if it was safe to drive. They got me in at the end of a Friday afternoon and looked at it and then had ME come back and look at it so they could explain the issues. I LOVE that they did that! My old place didn't really explain things to me very well and treated me very much as a "listen to us, we know what we're talking about" while at Auto Plus, they are trying to really help me understand what and WHY things need to be done. They are upfront with their prices and give you options and are very straightforward with the information and recommendations. And since I couldn't drive the car home (and they are closed on weekends) they gave me a free loaner! When I came back for the followup visit to see how it was doing (free!) and had another issue, they took such great care of me. If you are looking for a new car shop, Auto Plus in Addison is 100% the place to go!
5 8 years ago (23-01-2018)

Best prices around!! My oil change is usually 80$ I payed a little more than half that and received a tire rotation as well!! Great staff and Fast Service !!! I HIGHLY recommend!!!! Don’t throw your money away at other places!!! Go to Auto Plus!!!
5 7 years ago (18-04-2018)