Boston Dog Company

NOT SAFE! My dog boarded there last Memorial Day weekend. She received a deep gash on her face and other injuries when left alone and un-crated in the facility for more than an hour before it opened. It required surgery and many stitches.
1 8 years ago (15-03-2018)

Terrible service. I've never written a review for a company but feel obligated to tell dog owners NOT TO GO HERE! We started coming in Spring 2016, and the company's "rigorous interview process" was 5mins long where my dog was in a storage room and interacted with 2 different dogs. Our dog is the sweetest, friendliest dog, has never bared his teeth or acted vicious in any way, ever. He was accepted. Every time we brought him to daycare, he comes home smelling like a disgusting farm animal. The disorganized staff could NEVER tell us when our pup had last been taken out to the bathroom (its an indoor facility). He came home with a huge bleeding gash in his side and the staff didn't even notice it. He would come home and drink a full bowl of water as if he hadn't had a sip all day. He never had an issue until 2 weeks ago. 2 weeks ago our sweet dog was put on "PROBATION" for "anxious barking" as dogs started to be picked up at the end of the day "while all the dogs were sleeping" and that "caused distress to the other dogs." ... They told us if he barks again, he will be kicked out. That is like telling a child they can't cry!!!!! We've used trainers and bark collars and reorienting him when he barks. Our dog hadn't even had his first birthday yet, and while we know he gets anxious occasionally, we couldn't imagine that would cause him to be kicked out. Maybe the staff could distract him, pet him, play with him, or walk him?!?! We brought him once after this where he "had a great day" ....yet when my husband drove all the way to daycare to drop him off this morning, our dog was refused as he was apparently "KICKED OUT." We were never notified of this, verbally or in writing, and now we are left with no plans for our dog today. After all of the disappointments with this company, we are actually glad to not bring our dog there anymore. Would not recommend this place at all.
1 10 years ago (25-10-2016)

I have been taking my dog here just a few times a month. He's pretty mellow, doesn't need much exercise, but loves other dogs. The evaluation was thorough snd gave me peace of mind. The staff is always friendly and informed, and their prices are reasonable.
5 11 years ago (19-03-2016)

The staff is friendly and my dog is always excited when she arrives ... a really good sign that she has a good time. Would love it if they also had an outside play area for the dogs.
4 10 years ago (13-11-2016)

i have sign up for this place for dog because the previous place they will accept any dogs and many of them are aggressive but in here if you want to sign up the will only limited amount of dogs, they will need to determine if they are aggressive, they want dogs that get along with other dogs. So if you want your dog to be in a safe environment then this is the best place to be. Not also that other places charge tremendous amount of money and the service is not worth it.
5 11 years ago (29-06-2015)