Bramble + Birch

I loved this store and am so disappointed it is no longer at Polaris. Are you relocating? I want more mud cloth and kantha quilts!
5 8 years ago (13-04-2018)

Rude, unhelpful staff. Cluttered shop with nothing but overpriced, imported items. There was no reason or rhyme to placement, candles were in every corner of this shop. I can go to World Market across the street from the mall for the same items at a better price...with a more helpful staff. Save your time, skip this shop.
1 8 years ago (22-02-2018)

This store was given rave reviews by a friend, so naturally I was excited to check it out. However, because of the experience I had, I will not be going back. The moment I walked in, I was cornered by a a cashier who asked if I needed help? Innocent enough, right? I thought so too until she proceeded to follow me around the length of the store after I told her I just wanted to check out the candles and didn't need assistance. After following me for awhile, she insisted on taking the candle and the matchbook I planned on purchasing and holding them at the register until I was done shopping. When I got to the register, she noticed that there wasn't a tag on the matchbox. I told her that the price was $3.95. She was incredibly dismissive and made me wait approximately seven minutes until the other cashier checked the price...it was $3.95. I am not a thief, nor have I ever stolen. I should not be treated like a thief, but because my skin was darker than the usual patron and because I had on a jersey (it was an Ohio State game day, after all), I was profiled. The cashier sent a message to me: I am not welcome there. For that reason, I will not be going back.
1 9 years ago (11-09-2017)