Build - a - Bear

The weekend is always pack was a line but it moved. The gentlemen that was filling the bear was helpful & treat everyone the same. Also the lady that was asking if you wanted voice box in your stuff animal she was very friendly. I toke teenagers one of them was her first time there . Thank you both for making it fun.

I was seachering for an item I called and was so lucky they had it!! Victoria helped me with my purchase to make it so easy and simple!! Loved it!!! Thanks to her my little one will have his werewolf!!!!

Great experience all the way around.. Very friendly and kind. Victoria patiently explained everything and even made a few personal recommendations to make my purchase more memorable. It was clear that she loves her job and I appreciate her going the extra mile during the holiday season. As a direct result of her enthusiasm, I purchased an additional gift card and will be back again soon.

Great that you get a Birthday bear for the same price of your child. Definitely worth it for young ones. Their cheapest bear is $14.

I have an addiction to this place. I go here like, at LEAST once a month and get a new bear. I’ve collected about 25, over 20 of them from this location. The staff is super friendly and accommodating with special requests I have, I know I can trust the store manager Victoria with carefully sewing up my most beloved delicate, well-loved bears perfectly, other staff members have sewed them nicely as well. The assistant manager Lauren is really helpful and can answer any question you have, she also takes the time to suggest outfits for me when I ask or do surgery on my bears if needed. The staff is very friendly and a few of them even know me by name because of how often I come in. The store is very clean and tidy and all the displays are nice to look at and well-sorted. I recently brought a friend in with me for her first build-a-bear and she loved it, she’s going to start collecting them now too. If you’re going, here’s a tip; if they have scents in stock, get a scent!! I get a scent in every bear I have and it makes them all the more cozy and cute when they smell good! Also perfect to give as gifts for various holidays, I’ve received bears for Valentine’s Day and Christmas and they’re wonderful presents, especially with a special custom voice message put inside. Attached are some of my most recent bears, I received the moose for Christmas and I got the pink frog and valentines vault bear dog in this month, the valentines frog has my boyfriends voice in it which makes it all the more special, and the moose is from my little sister who knew exactly what to get me! I had wanted to buy the moose myself but they sold out. The dog I purchased yesterday while taking my friend for her first experience, with a cute unicorn robe. Each has a scent!! Such nice quality stuffed animals and they do a lot of good deals like 2 for 45$ on selects or this gift card thing when you spend a certain amount. A special experience or gift for anyone of any age : very well managed establishment and the experience is so worth going to make that stuffed animal all the more special!!

Great Staff and great experience whenever I bring my kids here for their birthdays. Always a fun treat.

I have to leave a review of the staff at this place, because they were absolutely wonderful! I needed to make five bears, with special recordings from clips on my phone. I was sure the staff was going to think I was nuts. They were above and beyond accommodating and friendly and made sure to get the best recordings we could. It was an emotional day, and they made me feel cared about. Lauren and Joy were just amazing I hope I'm getting their names right. On top of all of it, I had my seven month old son with me and carrying five bears to my car was going to be a challenge and they actually offered to bring them to the car for me. I wish I could give them a million stars for making what could have been an overwhelming experience so easy and delightful. They really helped our family to put some smiles on some kids faces!

The employees were very nice and very helpful with everything and if you had asked a question they would answer and they had jokes here and then they were also very busy and managed and I personally had a great time.

Super friendly and nice workers and i loveeee the pronouns pin they have for they're workers ‍

Very patient with the kids! Awesome Customer Service and Friendly! We could never find My Little Pony anywhere and finally found them also a great deal!