Cake Craft Co.

You cannot find a better place to find cake, cookie, candy supplies, etc. etc. the owner is extremely knowledgeable and very happy to share it and give advice. I am always very excited to go there to get what I need. The entire family has always been extremely helpful.
5 8 years ago (24-04-2017)

The company does have a huge selection at reasonable prices for a brick and mortar store. Their customer service deplorable. The few times I have been in the store the overall impression has been if you have not been going into the store for the last thirty years they certainly have no use for you or your business. I have never once been acknowledged by an employee, and when asking where to find an item it was obvious a chore for the employee to actually have to answer. Their website is never correct when it comes to hours or up to date information. This is a family business run like a hobby, not an actual business for busy professional or serious hobbyists. Which is shame because many professionals run out of items from time to time and it would awesome to have a reliable local business to go to in those times.
1 9 years ago (30-12-2016)

Older couple owns this business that was previously located on Cleveland Ave next to GFS. This is a larger location allowing for more product and organization. I've been going here for years for all my candy making supplies.
4 8 years ago (29-06-2017)

I've been shopping at Cake Craft for years and they've always had amazing customer service and the best deals on any cake decorating tools. There's no place like this store anywhere in or around the Columbus, Ohio area and now that they've moved to a new location there is even more room to explore all their amazing products. (Plus, there's more space to grow inventory - which is awesome for weekly shoppers like myself!). The staff is very helpful and is always willing to go the extra mile to make sure you have everything you need.
5 11 years ago (27-01-2015)

Great supplies. Store unorganized. Didnt seem too happy about helping me as a black person. My mother has also said the same when she has gone. The guy Johnathan was trying to assist me when a customer came in after me and the owner (older lady) told him to stop helping me to help the lady that came in after me, which left me just standing there. She eventually came over with an attitude to answer my questions. I'll order online before I go back.
2 10 years ago (03-11-2015)