Reviews
The ladies at this store made my daughters day! My daughters size is harder to shop for and we had been to almost 10 other stores with no luck. My daughter was defeated and ready to give up. However, when we found this store the workers rolled out the red carpet!! Not just one worker but all of them were so encouraging and helpful. They were telling her how beautiful she looked and kept the dresses coming for her to try on. I would go back to this store over and over again. My daughter found her dress here and she is so happy!!
I saw some cute dresses online and decided to purchase one in store. I decided to go to the store in the Galleria. When I arrived I was greeted by an associate not the store manager. She was very pleasant and made me feel welcome, to me this was like any other shopping experience. I selected two dresses and was taken to the fitting room by the associate. As I was trying on the two dresses I selected, my friend who was with me was told by the manager that I wasn’t allowed to try on clothes and that she would let it slide this once. When she told me this I decided to leave and not worry about the ignorance. But you know what I shouldn’t be treated this way. I’m transgender, male to female. In my undignified state I went back to the store and spoke with the manger and she told me that “men or transgender, whatever” aren’t allowed in the fitting rooms. She stated that it’s store policy and that if I wanted clarification and further explanation I should call the company. I highly doubt that this is allowed, I saw no signs anywhere that read “transgender people aren’t allowed in the fitting rooms”. My self esteem took a blow and I feel ashamed. I highly doubt that the store policy states that transgender people aren’t allowed in the dressing rooms or to try on the clothes in general. I highly suggest that the store policy is properly taught to the store employees to prevent any misunderstandings. Needles to say I called the Memorial City Mall location and I got a completely different answer, the associate I spoke with apologized and encouraged me to go try on clothes at her store. Needless to say I’m glad I can be treated with dignity and respect at at least one of your locations.
Very beautiful dresses. Was looking for dresses for our NHS certificate. The staff was rude to us. The manager lady said we could only try on three dresses however other customers were allowed many more. We ended buying at Nordstrom.
Observed boring colorful spangled bejeweled dresses from SBux where I read The Horse and His Boy by C. S. Lewis and sipped on cold brew with SBux's sweet cream.
All three ladies treated me like I was the only customer they had and anything I needed they did. Brittany greeted me and helped me pick out dresses in my budget. Then Danny took over and helped me as well. I never got the third girls name but she was pleasant too and made my dress shopping easier!! I will definitely be back for my next 2 weddings I have this winter song with my family!
I went in to go shop for my fiance a wedding dress a couple of times and the customer service was excellent. One salesperson by the name of, Nikita, was awesome. She was very professional and really knew the dresses there. I would highly recommend this store and definitely will be sharing this information to friends.
Until I had 4 dresses in my hand they decided to acknowledge me and offer me a fitting room. The African lady stood outside my fitting room the whole time, which made me very uncomfortable. They were makeup stains on the dress I asked a lady if she could remove or discount the dress I was interested in. One of the employees who is a transgender with long blonde braids accused me of putting stains on the dress. She was very rude and argumentative. I simply just wanted to purchase a dress without stains that I didn’t cause. The African lady did not help the situation neither. I felt very attacked. These “women” are very odd and you can tell they are not happy to serve customers. Never again will I return. You can find a better looking dress with better material at Forever21, which is sad.
Staff was very friendly to me, Danielle helpded me order a dress online in the color and size I needed. Only complaint I had is that they need to offer more plus sizes, and check the dresses before putting them on the racks because 2 of the dresses I wanted were ripped. I was about to buy one, luckily Danielle noticed the rip on it but I did find a beautiful dress atleast.
My daughter found her perfect dress for prom here, but since it was the first store we went to I wanted to make sure. After 8 stores we were back and Jordan the store manager was just as sweet upon our return as she was the first time. And Caitlyn one of the sales reps was great in offering us where she goes for alterations. They have a beautiful selection of gowns at a reasonable cost and amazing employees. My daughter is only a sophomore so we will be back! Thanks Jordan and Caitlyn for making a young lady feel so special! Angie
I could calmly try on all the dresses I choose. And I got one for prom!! There’s a girl there that REALLY knows what she’s talking about when I asked what accessories would be best to pair my new dress with. I asked her if she could recommend me to a tailor just in case and she gave me a card of somebody she knew would do a good job. Loved the dress I got!!