Reviews
Nothing but great things to say. Had a fender bender. Jeff was really honest about the damage and the repair. He did an outstanding job keeping me updated throughout the process and returning my calls in a timely manner. The front of the car looks good as new!
Jeff was a huge help, it was a constant relief knowing I found the right place to get my car fixed. Included some before and after images for reference.
Had rear quarter panel damage. Jeff and team were professional and diligent. Their work was high quality and affordable. They were able to get me in pretty quickly during a very busy period for all body shops and best of all they we able to get me back on the road ahead of their initial schedule. They are highly recommended in my book. Hope I never need this type of service again but in the event I do, I know I’m taking my vehicle to CarsMetric. Phenomenal job guys. Thanks again!
This is without a doubt the best place to get auto body repairs done in Charlotte. We come back whenever we have an issue, and are so pleased with the results. Staff is always upbeat and helpful. Could not be more satisfied and highly recommend this business.
Used this location a few months back and had the best experience with the staff and services. Jeff helped answer any questions I had, everyone was very professional, kept me informed, and worked diligently to complete my car in a timely manner. My left side bummer was scratched and they complimentary a fixed my right side as well. I am very grateful - it looks new!Service: Painting
In a world where most shops do the bare minimum to help you out, the staff at Carsmetrics go above and beyond to help out their customers. Excellent communication with frequent updates. Cannot recommend them highly enough !Service: Body & Trim
Jeff and Ryan are amazing professionals. They helped me fix my car and worked with the insurance folks to get through with the process. Jeff was very polite and accommodating, he also helped me with a request which was not part of the Job. I would highly recommend Carsmetrics for their professionalism, quality of work and timely delivery of the Job. Thanks Jeff and team
THESE. GUYS. I didn't know there was gonna be this much high-quality banter when I walked into a paint shop. My '04 Toyota Matrix needed a face lift. She's been such a great car, I wanted to make sure her outside was just as impressive as her performance. Jeff, my service advisor, was incredibly knowledgeable and kind, took me through every step of the process, and made special arrangements for me to pick up my car after hours because of my travel plans. Every single member of the team was a hoot and a half to talk to, and the job they did on Pearl that's her name, don'tcha know looks AMAZING. After a hood, roof, and spoiler "refresh," she's beautiful AND practical. Thanks for fantastic work at a competitive price, men. I am truly grateful. You got Pearl slick 'n shiny for summer fun and I appreciate it. It's a terrible picture, but an awesome job. A+!