CATCO, Inc., Catastrophe Cleaning & Restoration Co.

Pleasant and professional. I unfortunately spilled wine on my laptop and some research indicated that I needed to get I professionally washed due to the corrosive nature of wine. While Catco usually does large scale jobs rather than individual boards, the agreed to wash it anyway. Once washed, the technician indicated some areas did not clean up well and gave me identifying numbers on the motherboard for those areas. I had assumed that I would pay for their services whether the board's function was restored or not. The customer service desk person said that since the cleanup results indicated that the board function may not have been restored and they had no way that they could test it, they would simply return the board to me at no cost......... Gee. I thought that was very generous on their part. I have to say that being unemployed at present, I did not insist on paying. I very much appreciate the work they did for me and can only say that my experience with Catco was great.
5 9 years ago (02-05-2017)