Chapter 11

in the last 2 years I have purchased 2 Mattress sets one of the mattress sets i bought they were out of in the size i wanted, they upgraded me to the next size for free and gave me a brand new bed frame and a set of sheets for my inconvenience (wow), in addition i purchased , a bed, and a reclining loveseat. Each experience has been fantastic. No high pressure salesman chasing you around but still close enough to quickly respond when you have questions. The staff is always polite and friendly. Delivery is free and usually same day. The only time i didn't get same day delivery was the one time i went in and made my purchase 15 minutes before they closed. Everything i have purchased has been great quality at super affordable prices. It is the only place I'll buy furniture.
5 7 years ago (07-05-2018)

I ordered a queen size all solid wood platform storage bed. They promised delivery on a Monday. By Wednesday it was delivered. They refused to put it together when they delivered it. It wasn't put together until yesterday, the day after it was delivered. They promised in the morning. The guy didn't arrive until 5:30 pm & didn't finish it till 7:30pm. I got the run around on delivery & then on assembly. I had to keep calling till they actually did what they promised. If it was possible to give no stars, then I would. I strongly urge people not to go there. The furniture is nice & lasts a long time. But it's not worth the hassle you get for delivery & assembly. I'm never buying anything from them ever again
1 7 years ago (16-02-2018)

Great prices and very reasonable delivery fee. Staff very laid back and friendly. Selection limited to mattresses, DR and LR furniture. I had given this establishment 5 stars initially, but after delivery I decided to change it. The sectional arrived with a rip in one corner, then the movers proceeded to damage part of one doorway and part of my kitchen, which further damaged the sectional. I spoke to an employee the day of the incident expressing my dismay, and he assured me that he would forward my complaint to the owner , Bob, and that a replacement sectional would be issued. When I called on Monday and spoke to Bob he stated he had never received the information and that he would call me back. I have him my number but never heard from him. I therefore issued a dispute claim with my bank for that coat of the sectional, moving fee, and applicable sales tax.
1 7 years ago (17-01-2018)

Good deals. Willing to deliver that day you buy it if you get there early. 😉
4 7 years ago (07-03-2018)

Went to get a coffee table. I called ahead but by the time i got there an hour later it was gone. I was told they may be able to have another one the next day. The color and style wasnt the same but i was ok with that. I asked if the price would still be $199 and if it came assembled and was told a positive yes. 3 weeks later they finally had some in. I had to call even though i was told they'd be calling me. Im then told the table is now $299 and id have it in an hour. 3 hours later it comes, in the box, completely disassembled.
1 7 years ago (17-03-2018)