Chateau Nail Salon

AWFUL CUSTOMER SERVICE. OWNER EXTREMELY RUDE. REALLY SHOULD BE "0" stars but that wasn't an option. So I go to Chateau Nail Salon on West Esplanade in Kenner to get a toe polish on my way home from work. The nail tech puts me in pedicure chair to polish my toes and says you can turn the massage on if you like. I try to but power. I relay to him that it's not on. He asks other techs if something wrong with chair then proceeds to chair on. Well the owner/manager comes and turns the chair off! "No massage with toe polish". Needless to say I was outdone! I politely explained to the tech that I'll NEVER be back and I'm telling EVERYONE I KNOW NOT TO GO THERE!!!!!
1 7 years ago (24-01-2018)

This was my first visit here, I walked right in to a chair even on a Saturday. I went for a refill with gel polish, the customer service was great, employees were very friendly and I love my nails. I will be going back.
5 7 years ago (24-03-2018)

Got my eyebrows waxed and they are terrible. The guy somehow managed to get wax on my EYELASHES but missed half of my eyebrows. All I could do was pay and leave before losing my patience. Now they're uneven and bushy. I will not be returning.
1 8 years ago (19-10-2017)

This was my 1st time here but definitely wont be my last! Service was great and the staff was wonderful. I thoroughly enjoyed my experience. I had a pedi and eyebrow waxing.
5 8 years ago (28-07-2017)

I used to love this place. A few weeks ago I went in to have a mani/pedi and the lady (owner) was fussing with a lady who was having a pedicure done by another tech. Most Unprofessional experience I've ever had there. Also noticed that the owner had unclean nails herself. Makes me sad that I won't visit this salon. Used to enjoy relaxing at a salon near my house.
2 8 years ago (14-09-2017)