Cheat Lake Animal Hospital

Great vet practice - we take our snakes here to see Dr. Jesse Fallon. He provides excellent care, always gives us options and realistic expectations for outcome. In the world of exotic reptiles, there can be a lot of confusion, and diagnoses are not very straightforward. Dr. Fallon’s expertise is considerable, and we trust him in all things reptile. The staff here is also first-rate. These folks really care about their patients and their patients’ people. I’d recommend them without reservation.
5 8 years ago (23-04-2018)

I would never under any set of circumstances take my babies back to Cheat Lake Animal Hospital. All those people care about is draining your bank account. Every time they walked into the room to talk to me and my wife I had to sign another financial estimate. All they cared about was picking my pockets. The staff doesn't care about your pets and they are all on the same page as far as squeezing every penny out of you that they can. We took our four pound yorkapoo in for a case of gas and $562.00 later they had the nerve to point out that they were giving us a free bag of dog food on the way out the door! They charge $278.00 per dog for shots and we called around to three other places that only charge $80 for the same shot package. I don't normally take the time to offer my opinion or review in such matters but after getting taken to the cleaners by these cold, impersonal people I feel it's my responsibility to pass my experience on to others. Now we take our babies to Hillcrest where the staff cares about our babies and doesn't take advantage of our love for them. They are awesome!!!
1 8 years ago (13-05-2018)

Starting to see this place go down hill. Started bringing my dogs here 6 years ago and it was excellent, however, around 2-3 years ago I started noticing little changes taking place. Definitely have a locked and loaded wallet/purse when walking in, because you will need it when checking out. I have spent around $10,000 within 6 years here (yes several operations, which they always went fine), and they still nickle and dime you to death. Brought both of my dogs in for a recent check up, which one had loose stool, they wouldn't take a fecal sample, however, gave me a stool hardening medicine. Came home to find that in fact my dog has some kind of worm, so I paid for a med that my dog didnt need! Also, I buy my $82 per bag, need 2 a month, dog food from here. I was out of town once and they wouldn't send me the prescription so I could purchase while I was out of town! Very unhappy with this place recently. Disappointed to say the least!
3 8 years ago (13-03-2018)

Our family had to use this vet for the worst reason. Our dog, Brody, had to be put down late at night. They were very busy but never made us feel like they were. The staff individually and genuinely gave us their sympathy. The vet explained everything step by step and it made it very comforting. We will be forever grateful for their care and the lovely paw print remembrance.
5 9 years ago (05-12-2017)

Great hospital and very caring doctors and staff. Highly recommended to any one needing care for their animals. 5 stars
5 9 years ago (05-03-2018)