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Chimney Doctor

  1. Anchorage
  2. Anchorage Chimney Sweeps

Reviews, get directions and contact details for Chimney Doctor

About

28 years of experience and service. We are a locally owned and operated full service chimney sweep.

Story

At J & K Power Vac & The Chimney Doctor, we pride ourselves on the reputation we’ve built over 26 years serving Anchorage and the surrounding areas. As trusted chimney and fireplace service providers, we will work with the goal of not just meeting, but exceeding your expectations. Whether you‘re in the process of building a new home, want to update an existing fireplace, or looking for maintenance or repair, trust our team to get the job done right. We have the experience to provide safe, quality service for all your needs. In addition to chimney cleaning & repair, we also offer fireplace installation, dryer vent cleaning, and HVAC cleaning.



"The Chimney Doctor is a Chimney Services Company located in Anchorage, AK. Whether you‘re in the process of building a new home, want to update an existing fireplace, looking for maintenance or repair trust the team at The Chimney Doctor to get the job done right. The Chimney Doctor has the experience to provide safe, quality service for all your needs. We encourage you to contact our office to learn more about the services we provide.We are no longer partnered with J&K PowerVac. Contact 907 227-8059 for dryer vent, boiler, furnace, or forced air cleaning service."
Address: 1401 W 43rd Ave Apt D , Anchorage 99503, AK, US
Phone: (907) 243-4940
moc.liamg@kacodmihc
State: AK
City: Anchorage
Zip Code: 99503


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Reviews
DO NOT WASTE YOUR TIME WITH THIS COMPANY!!! The person that was supposed to come out supposedly didn’t have it correct address. I had told him what the address was and he came to the incorrect house after he was already told the correct address. I spoke to him that same day and he said he would come by the following day at 12 o’clock. When I called him that day, 15 minutes after 12, he had said he would come by, I left a message and I did not hear from him the whole day. The following day he called and when I asked him what had happened he had said he chose not to come by plus he did not call prior to and say that it was his choice of not coming by.
We had an appointment scheduled for noon. Never showed. I tried calling several times and it went to a full voice-mail.
I wish I had read the reviews first. I scheduled a chimney cleaning and they were a no call no show. When I tried calling them no one answered the phone. Called again the next day, they were very apologetic, so I made another appointment. AGAIN they didn't show up and didn't bother to call. I tried calling again but never heard back. Avoid this joke of a company. If they can't even bother to show up for a simple chimney cleaning there's no way I would hire them for a larger project.
They were a complete no-show. I waited 3 hours after my appointment time and never got a phone call much less an apology. I recommend looking elsewhere for your fireplace inspection needs. This guy is not reliable.
Perfect experience from start to finish! Keith came out and gave me a very competitive bid. Tom and Dave were prompt, pleasant, and did a perfect job installing my direct vent gas stove in the living room. They made sure I was 100% happy with the stove placement before cutting the hole in the wall for the vent. They also made sure I knew how everything worked before they left - which I appreciated. They genuinely wanted to make sure I was happy with everything. Bonnie in the office was great, too!
We have been trying to get The Chimney Doctor to repair our gas fireplace for 9 months. Administrative staff are super nice, but otherwise we were unable to get any status updates at all. We thought it was a parts delay due to COVID, but it seems like that's not the case. We would not try this business again.Service: Stove & fireplace cleaning
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