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Reviews, get directions and contact details for Citibank

Citibank
"Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC."
Address: 1400 G St NW , Washington, DC 20005, DC, US
Phone: (202) 800-2455
State: DC
City: Washington, DC
Zip Code: 20005


opening hours

Monday: 09:00-17:00
Tuesday: 09:00-16:00
Wednesday: 09:00-16:00
Thursday: 09:00-16:00
Friday: 09:00-17:00


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Reviews
Can't believe they won't let me make a simple deposit to my landlord that I made the same rent deposit every single month but in the different locations. Told me I had to wait for the manager to return from lunch. So I decided not to waste my time and drive 3 minutes to the different Citi location nearby. I finish making the deposit within 5 minutes!
It's a marvelous bank where they serve the world of Financial Professional Efforts. Environment has the great impact of it. Welcome to the Community Show, this is the host, here for the important details, here it is. Citi Bank is the convenient top popular event in the District of Columbia. It's located at the western part of the city. They've been an successful associates for the solution of financial institutions. They perform goog casualties to create this an opportunity for many participants, individuals, customers, owners, and gatekeepers of their account to bring their goals to the next level. [ Important Notice] If the bank is close and you're trying to enter the building rather if is for reload cash, deposit, transfer, credit, payment, or assistance, all what you, he, she, they must do is follow this instructions. This will only work if they're Citi Bank Customers, Business Owners, Private Clients, Financial Dealer, or current bank there. They must use the card, put it in the slot reader machine, seip it downwards, once it goes green, it's activated to enter. This is the guide for futher instructions.
I went there to deposit my company check on Thursday at around 3:15pm. The actual amount on the check was around $60k, but the deposit entered was $6k. I realized the mistake when I got back to the office, since the bank closes at 5:00pm I went back to the Citibank branch the next morning to ask the same bank teller to help remedy the issue. The bank teller asked me to go back to my office and wait for their email notice regarding this correction. I told her I can wait here until I get the response. She told me I give them a delayed notice, she couldn’t correct it right away. What does she mean by: “your delay notice!” I am very angry about this. She never apologize to me about this mistake instead the lady sitting next to her apologized about the situation. It is she who entered the wrong amount in the system. I don’t think the customer should be made to feel like it is their fault when the bank teller made the error. I think Citibank should train their employees to treat their customers better.
I had a great experience opening an account in this Branch. Ms. Maria Wilson was excellent in assisting me and my wife when we opened a savings account. She was patient and informed us about benefits and perks of our account. She even took time to assist us in depositing cash through the ATM. Excellent customer service. One of the best experiences i had transacting with a bank. Mitchell was also very helpful.
This is my first time writing a review for... anything, but this place is absolutely amazing!!! I came in for coffee and I walked out wanting to know more about CapitalOne. Finally a bank that gets millenials and is up on current trends. Folks were so friendly and the coffee was amazing! Even better than most places. I was half expecting the sales clerk to do their song and dance sales pitch but they left me alone to relax and enjoy the atmosphere. Definitely interested in learning more and coming back. Thank you
It says open until 5pm, its before 3pm and its all closed. Dont know if google is to blame or Citi itself.
Horrible service and long wait times
Great help....especially Ms. May
Manager is incompetent
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