Citibank

Customer service is very kind. However, I hope the normal hours return again because with my work schedule it’s very difficult to make it before 4pm.

Bad service three bank tellers helping one customer and I'm sitting on the line

This is THE slowest teller service bank I have ever been in all over the world. Not sure if people in the neighborhood always have problems or this is a training ground. Hope citibank opens the Bedford ave branch for teller service soon.

They have wrong hours. Saturdays are from 10:00 am to 1:00 pm instead of 2:00 pm

This branch is racist. I owed money on a TD bank account that showed on chexsystems I paid it off and because of that ONE account even being paid they refused to open a account for me. I went to another branch and they opened the account for me and welcomed me with big hands. Don’t go to this branch!

Amazing staff. I had a pleasure of being assisted by Beata Grzybowski. Highly professional and reliable person. Thank you so much for all your help.

I have had very nice,professional service by phone.Thank you

One of the best Citibank branches in NYC. Thanks to Hanna who was super helpful!

Steve Walczak helped me open two accounts and stayed after closing to finish the process. Very glad I picked the Greenpoint branch. Will recommend to friends!