Reviews
I have been with this company for two years now. After the first year they reached out to me to inform me that my homeowner's insurance was going to increase and asked if I would like them to look at it, I agreed and they came back with a different policies for both my home and cars, saving us a significant amount of money. This year the price of my auto insurance policy went up. I reached out to them yesterday. Today I signed new policies that saved us over $1,000.00 a year. Anita, the agent who helped me, was very responsive and asked questions to make sure we were selecting the correct coverage. I am very happy with this company. My last agent was not a proactive or responsive as Colorado Insurance Professionals.
5
9 years ago (21-02-2017)
In an effort to be as honest & clear as possible I am re-writing this review as thorough as possible as to not be inaccurate.
My fiancee' was working with this company and was very happy with her agent and the cost. I was told her agent was an original owner and was getting out of the business. It was suggested I contact them to get a quote on my homeowners insurance and truck insurance to compare to USAA whom I was very happy with.
Upon initial contact the front office lady was spectacular, gave a very good first impression and was very helpful. Once in contact with a woman I believe was named "Jasmine" it all went sideways. I don't recall the exact number of times we made contact & I don't recall all discussions.
I do recall my fiancee' asking me every few days if I had heard back on the insurance, to which I laughingly replied. "No, why would I." Eventually she was fed up, reached out to the agency and asked if I could get the contact back. Throughout this period I was promised return calls and estimates, none of which came to fruition. If memory serves when I finally did get a number it was higher than USAA making the whole awful process a complete waste of time.
When it came time to combine households my fiancee' was dead set on staying with this well below average agency. I resisted, but the pricing from USAA deterred her and gave me no argument. Our agreement was I wanted nothing to do with this. At the time I recall she had her own issues with the "Jasmine" contact and eventually made her way to her original agent who I was told is partially retired.
Life went on, all was well and we received a letter from Auto Owners Insurance noting our policy would be transitioned to Actual Cash Value, or ACV. She asked me if I cared to which I responded absolutely. The only reason to carry homeowners insurance on a CO home with no mortgage is for the roof. An ACV policy makes the payments useless.
I was then told (second hand) she contacted the agency and was told all providers do this at a certain year limit on the roof, but they would look into it. I also looked into USAA who again was much more expensive. Not knowing the exact timeframe she waited for a return contact on the quote, but it took far too long and she had to find another agency. We also found out during the review process that Safeco was cheaper than Auto Owners which we could have been on the whole time.
I'll give the benefit of a doubt and say maybe each agency is different and Auto Owners was cheaper through CIP than Safeco was, but with our new agency this was also the case. It's also possible they make more off an Auto Owners policy or the guy running numbers didn't check properly.
Needless to say after all the headache we switched. We also found there were things not covered in the policy previously written that we thought were and did cause extra expense. We are very happy with Great Frontiers and I would strongly suggest looking at them rather than this.
As they say in the internet driven meme world, "Colorado Insurance Professionals, Ain't nobody got time for that."
1
9 years ago (13-09-2016)
What can I say, there is just nothing Professional about this organization. I was a customer for 7 years they never updated my coverage after I had informed them that I had moved. They never once checked to make sure that I had the coverage that I needed and were perfectly happy to leave me paying more than I should have been. Save your money go elsewhere!
1
11 years ago (03-12-2014)
I've done business with Colorado Insurance Professionals for 3 years and have always found them to be committed to customer service over everything else. Great company!
5
12 years ago (14-01-2014)