Coolidge Looking Good

Went here because the signs and other reviews said they did next day or even same day dry cleaning, but when I asked about it they told me they no longer do that due to covid, so I had to leave and go somewhere else. For some additional detail, I came in around 11am and he said he could have it done by 4pm the next day, which didn't work for my timeline. I also had to wait for like 5 minutes because they couldn't find another customers items. They eventually found them, but it didn't inspire a ton of confidence. I didn't end up using this dry cleaner so I don't have comments on the quality of service, it may be very good, but I came here for a specific purpose and they couldn't help me with that, hence the 1 star review.

I took my favourite winter coat to this place, not necessarily expecting miracles. It had been packed away over summer with chewing gum left in the pocket, which caused mold to grow all over the coat. I was shattered. They did the most amazing job!! I got my coat back looking brand new, I was so thrilled. The lovely owner only charged me $25, which is standard for a coat, even though they had to clean it multiple times for me. I offered extra but he wouldn’t accept it. I strongly recommend this business to anyone needing their clothes expertly cleaned, I will be a repeat customer for a very long time!

I rarely every give my clothes to dry cleaning services because I am allergic to inorganic products and I do not outcomes of many of the places. However, I completely trust Coolidge Looking Good with all of my clothes. They never exceed to satisfy me by making my clothes look good, such as removing all my stains and using eco-friendly products. Thank you Coolidge Looking Good you are the best dry cleaning service!!! EVERYONE GO HERE OR ELSE I WILL FIND YOU AND MAKE YOU GO!!!

Not good. I brought my dress to the store to shorten it a little bit. They showed me the price on the screen and I agreed it. They said I can pay it right away or when I pick it up. I chose the latter option. However, when I picked it up, they charged me more. I asked why, they said the price changes. I felt bad when I walked home, because they didn’t tell me the price is changeable in advance or explain more about why they have to charge me more. I feel happy about the quality though.

Did a great job, quick turnaround, friendly :

Completely Unreliable! I brought in a pair of dress pants that had been torn and asked if they could be repaired. I paid a $14 deposit and was assured that I could pick them up the following Monday. This was perfect for me because I needed to get them back to the person I borrowed them from. Except it turned out to be far from perfect. I went to pick them up on that Monday and the woman behind the counter told me that not only were the pants not ready, but they had not even started on them because she forgot to tell the tailor about them. I showed her my ticket which said that they would be ready on Monday after 5:00pm and asked how this could have happened. She simply said that it happens and sometimes people forget. I told her that excuse was not good enough and that it was completely unacceptable. It turns out that my friend needed them the following morning for an event and I was unable to deliver them because Coolidge Looking Good forgot about them. As I am typing this now, I still do not have the pants. I am incredibly disappointed and I will NEVER go back there again! If you care for your clothes even a little bit, you wont go there either. There are much better options further down on Mass Ave. Choose those options instead!

Thank you for outstanding quality service, done by professionals using natural and eco friendly products. Usually, I don’t trust anyone cleaning up my clothing, but I have been using this company for years and they never exceed to satisfy me with their excellent work.

If you don’t try this place, you are crazy. I’m super picky about choosing a dry cleaning place and my standard is super high. This place has been our local place to go for 2 years. Also they are good for shortening pants/skirts. Very detail oriented. Love you guys!

Reasonably priced and great customer service. He saw that I wasn’t feeling too well and carried all my freshly laundered winter jackets to my Lyft for me. Found the prices to be cheaper than nearby stores for winter coats.