Reviews
A great variety of healthy and tasty options in affordable prices. The margarita flatbread pizza and hummus & veggie sandwich were really good. One star cut due to the slightly dirty floor and the disappointing orange juice which was packed like fresh orange juice but turns out to be the carbonated one.
Cosi had a nice atmosphere and was very clean. This place was pricey! It cost me $10 + tax for this whole sandwich and chips.
Friendly and fast service. Restrooms are in pretty rough shape no hooks to hang bags and the first restroom was competely out of tissue. upon leaving the restroom I was greeted by a cockroach. Might be an off day but the experience was less than optimal.
Good tasty food. Healthy options. Kids menue. Normal prices. Good service and great location. Few minutes walk from the National Gallery of Art.
Good food, nice service. The restaurant was VERY warm inside. Also the bathrooms were disgusting. But the food was good.
Terrific coffee; tasted great, nice and hot. Teaira was wonderful. She took our order in person, did not direct us to the automated station. She was pleasant and professional. Accommodated my husband's special request for his sandwich. Was apologetic when the bathroom lock battery died and wouldn't unlock for me. It was fixed very quickly. She went out of her way to let me know when it was again functioning. I highly recommend this place.
This is a comfortable little place with really good food. You can get curry, a salad, a turkey melt or pizza among other stuff. I came with a group of 9 and they were really nice. The kids meals were healthy and large which was great. We were so happy we didn't go with the sketchy street vendors on the Mall.
Skip this location. Cosi is down the street from Potbelly's, Jack's Deli and Delizique. All are better choices for lunch. This review is for the second of two bad experiences there. I ordered a roast beef and cheddar at 3:30 p.m. yesterday in an almost empty store. The sandwich ingredients were so meager that the bread fully covered the ingredients. It was cold; it contained three small half squares of cheddar, a thin layer of roast beef, no horseradish sauce and a little lettuce arugula. I brought the entire order to the manager's attention. She was nice, but her solution was to heat it up. There were hardly any ingredients. She should have re-made the sandwich. I reached out to Cosi corporate last night to get a refund by emailing them and calling them. I have heard nothing back on my requests. I am out $12.40 for the sandwich and a can of soda.
Left happy with a quick, tasty turkey and avocado sandwich.
If I had the chance to give a no stars I would. After a day of doing tours with 4 small children we started searching for places to eat. Came across this restaurant because of the food selection they had that the kids would also enjoy. When we got to the restaurant we told the children to go wash their hands and use the restroom while we figured out what we were going to order. The staff at this location were very rude and wouldn't let the kids use the restroom. We told them that they were washing their hands and using the restroom before they started eating. They didnt want to hear what we had to say and instead gave us an attitude. We gathered up the kids and heading to Bolt Burger which was amazing and the staff there was amazing. I will never return or recommend this place to anyone.